Posted:
9/24/2024, 5:01:08 AM
Location(s):
Michigan, United States ⋅ Grand Rapids, Michigan, United States
Experience Level(s):
Senior
Field(s):
Customer Success & Support
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”
Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!
Location:
2181 Wealthy St SE - Grand Rapids, Michigan 49506Job Description:
Position Summary:
This role is responsible to efficiently direct and supervise the activities of all Coffee Shop associates to provide a high standard of customer service to all guests and to achieve the sale and profit goals established for the department; to ensure that the work shifts of all department associates contribute to the financial best interest of the store. Complete all other duties as assigned in a timely manner.
Here’s what you’ll do:
Order and maintain inventory control to ensure freshness, product quality and turnover.
Check and verify receivables for amount, quality, count or weight, condition and store in appropriate areas.
Brew, mix, blend beverages according to set standards.
Handle spoiled/damaged products per established guidelines.
Train others to perform all department activities and functions, including suggestive selling techniques.
Manage the selection, scheduling, and supervision of others to meet or exceed departmental productivity levels.
Have familiarity with all products carried in the department; know differences in price, taste, preparation, use etc.
Prepare food items according to procedures.
Maintain a clean, attractive and well stocked department.
Additional responsibilities may be assigned as needed.
Here’s what you’ll need:
High school graduate or equivalent (GED)
Proficient Computer (email, spreadsheets, etc)
Ability to read, write, comprehend, and interpret documents
Accounting/Bookkeeping skills
Interpret/Analyze Financials
Develop/ Manage Budgets
Delegate/Direct/Implement
Suggestive Selling/Knowledge of Products
Detail Oriented
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.
As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.
SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.
We are not able to sponsor work visas for this position.
Website: https://spartannash.com/
Headquarter Location: Byron Center, Michigan, United States
Employee Count: 10001+
Year Founded: 1885
IPO Status: Public
Industries: Grocery ⋅ Meat and Poultry ⋅ Retail