Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Netapp Storage Area Network (SAN) Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve L1 and L2 troubleshooting and providing hardware/software support. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Provide ongoing technical support and maintenance for production and development systems and software products. - Configure services on various platforms and implement technology at the operating system-level. - Troubleshoot and resolve L1 and L2 issues. - Collaborate with team members to discuss and resolve technical problems. - Assist in providing solutions to work-related problems. Professional & Technical Skills: - Must To Have Skills: Proficiency in Netapp Storage Area Network (SAN) Administration. - Good To Have Skills: Experience with storage area network administration. - Strong understanding of storage area network administration. - Experience with troubleshooting storage area network issues. - Knowledge of storage area network best practices. Additional Information: - The candidate should have a minimum of 3 years of experience in Netapp Storage Area Network (SAN) Administration. - This position is based at our Kolkata office. - A 15 years full time education is required.

15 years full time education

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