Patient Services Representative

Posted:
9/11/2024, 2:52:41 PM

Location(s):
Michigan, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

About Corewell Health South 

The health system comprises three hospitals, a regional cancer center, rehabilitation centers, two long-term care residences, home care and hospice services, and 34 affiliate physician practice locations. We provide both inpatient and outpatient medical services throughout Southwest Michigan.  

  

Scope of work 

Provides clerical support in complex matters to assist in the delivery of quality health care services. Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms. Performs administrative functions, including, but not limited to:  assists with patient check-out; schedules complex patient appointments, incoming/outgoing referrals, surgeries and tests, including medical record review of incoming referrals; builds provider schedule template; navigates external patient referral portals; reconciles multi-department deposit. 

Qualifications

  • Required High School Diploma or equivalent

  • 2 years of relevant experience insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience required

    Primary Location

    SITE - 3774 Hollywood Rd - St Joseph

    Department Name

    Outpatient Rehab - St Joseph

    Employment Type

    Part time

    Shift

    Day (United States of America)

    Weekly Scheduled Hours

    0.04

    Hours of Work

    6:00 a.m. to 6:30 p.m.

    Days Worked

    Monday to Friday

    Weekend Frequency

    N/A

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    Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

    Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

    An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

    You may request assistance in completing the application process by calling 616.486.7447.