• You are Sydney based, have been out of the workforce for 2 years or more and will be ready to start your next journey in March 2025
• We support flexible working arrangements and want to chat about what this means for you (e.g. part-time or school hours)
• Together we can leverage your current skill set and previous professional experience to reignite your career
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See yourself in our team:
This opportunity is part of our Career Comeback program within our Chief Operating Office (COO) team. You’re an experienced professional who’s taken a career break of two years or more, and are looking to return to the workforce. The program will start on Monday 10th March 2025.

Run over 12 weeks, the paid program is designed to provide you with the re-entry support and training you need to thrive. At the end of the program, permanent positions are available based on your performance and motivation to succeed.
 

Do work that matters:

The COO identity is customer-driven, resilient and empowered, and we focus on demonstrating a strong service culture, making a difference to our customers’ lives and living and breathing the CBA Group’s values. We are very proud of the difference we make every day for our customers and how that shapes the broader community. Business Banking Operations, including CommSec Operations, is focused on providing fast, seamless and superior service driven by our customer obsessed team.

The Senior Associate role sits in CommSec Operations as a 2IC to the Team Manager and is accountable for both day-to-day processing of customer requests as well as escalations, training and mentoring. The Senior Associate also supports strategic and tactical uplift as well as risk management uplift.

More specifically, this CommSec Operations team focusses on providing timely and high-quality support to Estate representatives, solicitors and related parties, as well as managing in-life account maintenance requests. This includes being responsible for appropriate duties and care towards deceased estates and maintenance CommSec accounts ensuring our customers enquiries are answered, actioned and handled with care.

We’re interested in hearing from people who have:

• Taken a career break of 2+ years and are interested in returning to work
• Relevant professional experience within Operations/Back Office within the financial services industry
• Strong attention to detail, risk management and mentoring experience.
• Permanent Australian working rights and are Sydney based

Need more reasons to apply?

• A 12-week program on a paid fixed-term contract, with the possibility to roll into a permanent position at the end of the program
• Flexible work arrangements – catered specifically to your life
• Comprehensive on-boarding and industry-specific skills training
• Access to individual career coaching
• A dedicated mentor and manager who will assist you in your transition back to work, with regular check-ins

Discover more about the program at commbank.com.au/careercomeback  

If this sounds like you, apply now – we’d love to hear from you!

Advertising End Date: 01/11/2024