Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, VMware & Microsoft.

The SAP Technical Solutions Architect (HR & Payroll) will be responsible for providing expert guidance and support in the implementation, configuration, and maintenance of the SAP Payroll module. Your primary focus will be on delivering effective payroll solutions to optimize processes, enhance accuracy, and ensure compliance with applicable regulations. You will collaborate closely with cross-functional teams, including HR, finance, and IT, to analyze requirements, develop functional specifications, and deliver high-quality solutions. This role requires a deep understanding of payroll processes, SAP Payroll module, and strong problem-solving skills.

Experience Required:

• Proven experience (>15 years) as an SAP Payroll Consultant or similar role.
• In-depth knowledge of SAP Payroll module, including configuration, schema, and rules.
• Strong understanding of payroll processes, tax regulations, and compliance requirements.
• Proficient in SAP Payroll configuration tools, such as the Payroll Control Center (PCC), Wage Types, and Personnel Calculation Rules (PCR).
• Experience in implementing and supporting SAP Payroll solutions, including end-to-end project lifecycle.
• Ability to analyze complex payroll requirements and design appropriate solutions.
• Excellent problem-solving skills with the ability to identify, analyze, and resolve system issues.
• Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
• SAP certification in Payroll module is preferred.
• Knowledge of other SAP modules, such as HR and finance, is a plus.
• Familiarity with integration between SAP Payroll and external systems, such as time and attendance, is advantageous.
• Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment.
• Attention to detail and a commitment to delivering high-quality results.

Duties and Responsibilities:

• Ability to analyze complex payroll requirements and design appropriate solutions.
• Excellent problem-solving skills with the ability to identify, analyze, and resolve system issues.
• Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
• SAP certification in Payroll module is preferred.
• Knowledge of other SAP modules, such as HR and finance, is a plus.
• Familiarity with integration between SAP Payroll and external systems, such as time and attendance, is advantageous.
• Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment.
• Attention to detail and a commitment to delivering high-quality results.
• Provide onsite management of all Spinnaker client payroll updates including managing offsite resources.
• Provide onsite SAP support for all HR / Payroll modules.
• Develop strong support-based relationships with our clients, must have excellent customer focus and communication, friendly interaction and passion to help customers with their software issues.
• Continuously drive customer satisfaction by tracking issues from start to closure, minimizing aging cases.
• Support clients with customizations and provide implementation and best practices process support.
• Must be able to with global Spinnaker teams in all regions.
• Occasional after hours, weekends and holidays support for urgent customer issues.