We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®.

Job Summary:

This position is responsible for the management of the Human Resources Department and staff. Develop, coordinate and administer human resource programs, policies and procedures which impact the organization.  The employee is a strong leader and excellent ambassador for UMC in creating the brand as the employer of choice.


Reports to: Executive Vice President, Operations


Job Specific responsibilities:

     •    Works with the SVPHR to build a department that provides value-added support and services to the organization. Executes human resources strategies focused on workforce planning by integrating talent management and other benefits to attract and retain a high-quality, engaged, and diverse workforce. Workforce planning also includes partnering with leaders to forecast workforce requirements that are facing a rapidly transforming healthcare environment.
     •    Responsible for directing talent/recruitment acquisition, staffing, on-boarding, employee orientation, compensation, benefits, recognition programs, training and development/leadership development, records management, safety and health, workers’ compensation, employee relations and retention, AA/EEO/ compliance, HRIS/ERP, and other HR services.
     •    Research and document the effectiveness of various recruitment approaches and implement changes in programs to continually improve the employment services. Participate in review of personnel policies and procedures.
     •    Manages a team of engaging HR employees by recruiting, selecting, orienting, training, coaching, mentoring, counseling, disciplining, and retaining a competent staff who optimize human resources processes and fosters a healthy work environment
     •    Develop and implement departmental strategies based on information collected from identified and researched human resource concerns/issues and established benchmark data regarding HR services/functions. Strategies should focus on areas like staff accountabilities, talent/recruitment acquisition, staffing, on-boarding, employee orientation, compensation, benefits, recognition programs, training, and development/leadership development, records 
management, safety and health, workers’ compensation, employee relations and retention, AA/EEO/ compliance, and other HR services and policies; Ensure the strategic plan for human resources is implemented and maintained according to the HR’s and hospital’s mission and vision.
     •    Advise Human Resources staff on employee relation issues. Provide consulting services and technical expertise and training in the development of Human Resources Policy and Procedures.
     • Works with SVPHR to manage human resource financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
     • Serves as an advisor and HR expert consultant to management and employees on hospital, federal, states and local laws, policy and procedures, methods, and guidelines; ensures compliance with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to the requirements in a manner that reflects honest, ethical and professional behavior, and recommend policy changes when needed. 
Works with legal, consultants, governmental agencies, and others regarding HR matters.
     • Direct the development and, as appropriate, the implementation and administration of programs and services designed to ensure the most effective utilization of Human Resources as well as accurately forecasting the manpower requirements. Provide those methods necessary to ensure those projections are met.
     • Maintains professional competence by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations: Uses these resources to ensure that HR and the hospital meet regulatory requirements especially DNV. 
     • Identify training needs and develop training programs for all levels of employee positions to enhance employee skills and career growth through questionnaires, participation in management meetings and discussions with key individuals.
     • Partners with SVPHR to promote performance excellence and to ensure human resources programs, services, and processes align with HR’s mission, vision, values, and strategic plan.
     • Based on the hospital’s culture, review and recommend changes to human resource policies, services, and reward systems that support the hospital's high-reliability initiatives and quality improvement and strategic directions.
     • Works with the SVP, Human Resources to coordinate the hospital’s inclusive culture initiates by coordinating UMC’s inclusive culture committee; maintain the inclusion culture strategic plan and develop and implement educational training or other services that promote diversity, inclusion, and equity.
     • Designs and implements reliable and effective communication and feedback systems that will strengthen and improve HR’s image regarding customer services, responsiveness, efficiency, staff stability, and competency, and establish creditability for all HR service areas. Recruitment transformation is a critical first-year priority.
     • Manage the development and implementation of the new HR ERP system.
             

Education and Experience requirements:

Bachelor’s degree in Human Resources, Business Management or related field with a specialty in the management of human resources, or an equivalent combination of education and experience is required. A Master’s degree is preferred.

Minimum of eight years of experience in the management of human resources with at least 6 years as a Human Resources Director.  



Other experiences include:    

     •    Demonstrated experiences in relationship management and collaboration with leaders.
     •    Demonstrated success in managing employee relationships at all levels areas - with a deep passion for improving the overall employee experience.
     •    Have at least 8 years of progressive leadership in human resources.
     • Demonstrated experiences in managing resources (budget and staff).
     • Demonstrated success in implementing and managing policies which support and enhance diversity and inclusion.
     • Demonstrated a track record of coaching, mentoring, and challenging human resources staff to perform at their best.


SKILLS AND ABILITIES:

     • Have knowledge of current human resources and organizational development principles, practices, and methods.
     • Have excellent interpersonal, writing, communication, organizational, analytical, and facilitation skills. 
     • Be a credible, highly visible, and engaged leader that is known for driving creativity and innovation is desired.
     • Have the ability to establish human resources as a reliable resource across the organization. 
     • Be a results-oriented leader that can empower others while holding self and other accountable.
     • Politically astute to internal and external constituents. 
     • Show a personal commitment to eliminating work-discrimination and addressing the disparities through a more diverse workforce.
     • Can be a role model by committing to and practicing UMC's Standards of Behaviors.     
     • Has emotional intelligence and is empathetic: can relate to a wide range of people in the an equally wide range of circumstances.
     • Is flexible to manage multiple tasks with constant changing priorities with a positive attitude and excellent time management skills.
     • Must have knowledge of various software applications necessary to do the job like the Microsoft Professional Suite.


Interaction with internal departments:

This position interacts with all departments and employees at all levels of the hospital in the delivery of Human Resource information. Interaction with HR visitors.


Physical Capabilities:

This position is of light demand, occasionally exerting up to 10 pounds of force and/or frequently exerting a small amount of force to lift, carry, push, pull and move objects. Work involves walking or standing for periods of time.


Environmental Working Conditions:

This position is subject to inside environmental conditions. Protection from weather conditions but not necessarily from temperature changes.


Direct Reports:

Manager, Talent Acquisition (team of 7)

Manager, Employee Relations & Leadership Development (team of 3)

Manager, HR Information Systems (team of 2)

Manager, Total Rewards (team of 2)

Workers Compensation Specialist

Administrative Assistant

UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Request for accommodations in the hire process should be directed to UMC Human Resources.​*