The role:

The Operations Manager is responsible for providing operational oversight and strong leadership to a growing team of associates and supervisors. This individual will have their hands in multiple aspects of the facility, managing the optimization and execution of the Fulfillment and Logistics operations.

Responsibilities:

• Deliver strategic operational leadership across all aspects of Fulfillment and Logistics with a hands-on approach
• Manage, coach, and motivate a team of associates and supervisors, providing them with the necessary equipment, training, and quality direction
• Lead growth and development of direct team including performance management and professional development
• Oversee the entire process of sealing, labeling, picking, and packing meals, identifying opportunities and gaps to improve productivity
• Maintain a work environment that ensures and promotes food & team safety, ensuring compliance with Food Safety and Sustainability policies at all times
• Ongoing evaluation of logistics operations, streamlining systems/processes to improve efficiency
• Build and maintain the relationship with local and regional 3PL partners, ensuring our meals are delivered to our customers on time
• Work in conjunction with Customer Experience to continuously improve the delivery experience, troubleshooting issues and providing innovative solutions

Qualifications:

• 4+ years of leadership experience in order fulfillment, transportation, and/or warehouse management operations
• Effective project management skills, well-versed in Lean Manufacturing/Continuous Improvement
• Proficiency with Google apps (Gmail, drive, spreadsheets, etc.)
• Experience using large databases and e-commerce frameworks (we use Magento and OnFleet)
• Ability to look around corners to anticipate problems before they arise, with a proactive approach to innovation
• Proven ability to effectively motivate and manage a high-performing team
• Outstanding organizational and communication skills. Being able to speak conversational Spanish and/or another language is a plus!
• Excitement for working in a fast-paced environment with a high level of ambiguity and change

Benefits

• 🩺 Health Insurance coverage
• ⛱ PTO policy and paid sick days
• 📈 We grow, you grow: Stock Options Plan granted on Day 1.
• 🌟 Eligible for bi-annual performance bonus
• 🐣 Family leave: 12 weeks for primary caregiver and 4 weeks for secondary caregiver, fully paid
• 🕯 Compassionate Leave: 3-5 days each time the need arises
• 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
• 🧘🏽‍♀️ Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle
• 🌟 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!