Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters, and it's essential we hire the right people for the mission! As a result, we're hiring for a Senior Recruiter who will thrive in a dynamic high-growth start-up environment.

Relay is one of North Carolina's fastest growing tech companies. With a stellar product and customers who see a ton of value in what we offer, it is critical we hire well to support our growth. 

Is this the right time and for you to consider joining a company that is building out new teams and functions, where you will not only have the chance to execute on hiring, but also shape processes as we continue to grow and operationalize the Recruiting team to best serve the needs of this high growth company?

What is Relay? A platform that includes a simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities. We are expanding our Recruiting Team within People Services at Relay to support this growth!Here at Relay, we’re on a mission that matters. Frontline workers are the lifeblood of our economy, and we're building the platform that helps them work better, faster, and safer than ever before. We are adding to our People Services team to support talent acquisition and recruitment across our team to help accelerate this mission. Relay is a cloud-based technology platform that helps frontline teams (80% of the global workforce) improve communications, increase employee safety, and digitize their physical workflows to become more data-driven and efficient. Relay helps frontline teams digitally transform their operations with the modern tools they need to be successful and the actionable real-time data they need to track performance and improve their operations.

Software has not yet transformed the frontline world, and Relay is on a mission to change that.

For more information, visit www.relaypro.com.

In this role, you will add value across the business as you enable our teams with one of our most valuable resources: top talent and Relayers who are committed to the mission, excited to lean into a figure out new ways of doing things and customer obsessed.

This role will focus on recruitment, pre-boarding, and onboarding with an emphasis on Go to Market recruiting. We will prioritize candidates who are local to the Triangle, or have an interest in relocating to the Triangle, can be in the Relay HQ 4x week, have prior experience successfully hiring in a high growth / startup environment and have go-to-market recruitment expertise.

Responsibilities:

• Source and identify promising candidates through various channels -- focus on strategic outreach and outbound recruiting in addition to navigating our inbound applicant flow/interest
• Meticulously screen resumes and applications, ensuring alignment with role requirements 
• Collaborate and partner closely with hiring managers and recruiting leadership to craft compelling job descriptions and postings - with an eye on holistic talent attraction improvements and optimization
• Manage recruitment data diligently, utilizing the applicant tracking system to track progress, run reports, and enable CRM features within Greenhouse for pipeline management.
• Organize and orchestrate seamless interviews with both eyes on balancing business needs with advocacy for a fair and fantastic candidate experience 
• Coordinate and schedule interviews, synchronize candidate availability with hiring managers and interview panels.
• Maintain clear communication with candidates throughout the recruitment journey, providing constructive feedback. Deliver a positive candidate experience by nurturing relationships with candidates.
• Help successfully communicate open roles to the broader organization through ongoing communication and sound internal hiring practices
• Execute, iterate and optimize day-to-day People Services responsibilities, including pre- and on-boarding team members

Requirements:

• Bachelor's degree in Human Resources, Business Administration, Communication, or a related field.
• 5-7+ years of proven experience in recruitment coordination or a related HR function, ideally in a fast-paced SaaS environment or agency environment that serves the B2B tech sector. A huge plus and preference will be given to candidates who have proven experience hiring at scale, particularly in go to market functions within a SaaS org.
• Expert level experience with ATS's like Greenhouse
• Exceptional organizational and communication skills with the external candidate market and internally with the People Services team and stakeholders/hiring managers
• Ability to thrive in a fast-paced, dynamic environment.
• The highest regard for confidentiality and professionalism and experience working with sensitive information
• A passion for and experience aligning people, processes and your own efforts to impactful growth within an org with a sense of ownership

About us: company, culture & perks:

First and foremost our culture hinges on growth, impact, and connection where Relayers can do the best work in their lives.

It's truly amazing what happy, engaged team members can achieve. Our ever-evolving list of benefits means you'll be able to achieve work/life balance, stay healthy, perform impactful work, grow in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits 
• Generous Paid Time Off 
• 401(K) Savings Plan + Company Match
• Baby Birth Cost Assistance + Paid Parental Leave
• Phone, Fitness Tracker or Home Gym Equipment - annual credit towards a fitness tracker or other workout equipment
• Free Snacks and Fun Times
• Latest PCs/Macbooks, standing desks, and all the accessories and software you need to succeed in your role