Activities Associate - Wyndham Smoky Mountains Resort

Posted:
7/9/2024, 5:37:20 AM

Location(s):
Sevierville, Tennessee, United States ⋅ Tennessee, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine

As an Activities Associate, your job will literally be fun and games. Each day you’ll organize and lead recreational activities to help guests enjoy their vacations and create lifelong memories with their family and friends. In coordination with the Activities Supervisor, you’ll also operate all activity-related areas such as the movie theater, fitness center, pool and cabana, banquet rooms, and tanning rooms.

Though no two days are the same at Wyndham Destinations, you’ll have the opportunity to:

  • Create, plan and execute guest activity programs for the resort
  • Monitor, supervise, and assist guests in the activity center
  • Promote and register guests for resort activities
  • Conduct and record inspections of related activity areas in compliance with company standards and requirements

Other Responsibilities:

  • Manage a cash bank following proper cashiering procedures (when applicable)
  • Attend and complete required resort and company trainings
  • Handle all safety issues and incidents immediately

How You’ll Be Rewarded

  • Medical, Dental, and Vision Insurance
  • Discounted Hotel & Resort Stays
  • Employee Stock Purchase Program
  • Tuition Reimbursement
  • 401K Retirement Savings with Company Match

What You’ll Bring

  • Creativity and customer obsession
  • Excellent communication skills
  • Ability to demonstrate good judgement when interacting with guests and team members
  • State driver’s license and comfort operating large vehicles such as shuttles or vans
  • Proficiency in Microsoft Word, Excel and Outlook
  • Willingness to learn new programs such as company reporting and associate timekeeping
  • Willingness to work an adjusted schedule, including evenings, weekends and holidays
  • High school diploma or equivalent (Unless there is a legal requirement, experience will be accepted for the education requirement)
  • One year of experience in customer service or recreation preferred
  • Depending on the location, one or more of these certifications: Lifeguard, CPR, First Aid, Alcohol Awareness Card, Food Server Health Card

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.