Position Summary: 

Reporting to the Sr. UX Research Manager, the Senior UX Researcher conducts advanced UX research activities and collaborates closely with cross-functional teams. The Senior UX Researcher provides critical insights that shape product development and improve user satisfaction. 

Essential Responsibilities: 

• Conducts advanced UX research activities and collaborates closely with cross-functional teams 

• Designs and conducts comprehensive research studies to gather deep insights into user behavior and needs 

• Collaborates closely with team members and cross-functional teams to ensure cohesive research efforts 

• Works towards achieving set research goals and objectives, providing high-quality insights 

• Analyzes research data and presents insights that inform product development and strategy. 

• Manages multiple research projects, ensuring timely and high-quality delivery of insights 

• Shares knowledge and expertise with team members to support their professional development 

• Applies industry best practices and innovative approaches in conducting research 

• Advocates for user-centered design in research and product development activities 

• Conducts research activities ethically and in compliance with applicable regulations and standards 

• Reports on research findings and project progress to the research team and stakeholders 

• Works to align research efforts with business objectives and product strategy 

• Applies and advocates for innovative research methodologies and best practices 

• Documents research processes, findings, and insights for organizational learning 

• Stays informed about industry trends and applies new technologies in research activities 

• Works with stakeholders to communicate the importance and findings of UX research 

• Shares research insights with stakeholders in a clear and understandable manner 

• Contributes research insights to strategic planning and team meetings 

• Offers guidance and support to team members to improve their research skills 

• Engages in and promotes continuous learning and improvement within the research team 

• Manages resources efficiently for assigned research projects 

Preferred Qualifications & Attributes: 

• The Returnship program is open to anyone with at least 5 years of professional experience and has been out of the paid workforce for at least two years to focus on caring for a child or other dependent. If you meet these criteria, we welcome you to apply. 

• Bachelor’s degree in a relevant field or equivalent professional experience 

• 5+ years of experience in UX research 

• Extensive experience in conducting UX research and delivering actionable insights 

• Experienced in applying both quantitative and qualitative UX research methods 

• Ability to connect research insights to business goals and measure their impact 

• Communicate research findings to stakeholders to build empathy for user needs 

• Experience working with stakeholders to deliver research insights that drive business value 

• Experience conducting research in environments characterized by ambiguity and change 

• Experience collaborating with cross-functional teams including engineering, marketing, and sales 

• Portfolio demonstrating the ability to generate actionable insights from research data 

• Ability to share knowledge and provide guidance to improve team research capabilities 

• Strong project management and mentorship skills 

• Good communication skills for sharing research insights with the team and stakeholders 

• Proven ability to conduct research projects efficiently in a dynamic setting 

• Proficient in analyzing research data and generating actionable insights. 

Compensation: $103,500 - $130,500 USD