Dispatcher

Posted:
10/23/2024, 8:17:29 AM

Location(s):
Virginia, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

EquipmentShare is Hiring a Dispatcher 

EquipmentShare is immediately hiring a Dispatcher for our rental facility in Catlett, VA to be responsible for scheduling drivers to pick up and deliver equipment from our customers. 

Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (On call during the weekend only in special circumstances)

Why We’re a Better Place to Work

  • Competitive salary

  • Medical, Dental and Vision benefits coverage for full-time employees

  • Generous paid time off (PTO) plus company paid holidays

  • 401(k) and company match

  • Annual tool and boot reimbursements for those in applicable jobs

  • Fitness Membership stipends plus seasonal and year round wellness challenges

  • Company sponsored events (annual family gatherings, food truck nights and more). Monthly family dinner nights

  • Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year

  • Opportunities for career advancement and professional development

  • Access to industry leading diagnostic tools

Primary Responsibilities

  • Maintain high level of customer service with all customers 

  • Coordinate and initiate customer dispatch requests and changes with sales team and other departments

  • Coordinate and manage final dispatch responsibilities, scheduling drivers to pick up and deliver equipment to and from customers 

  • Monitor drivers hours and scheduling for availability to cover delivery responsibilities 

Skills & Qualifications 

Required Skills/Abilities: 

  • Effective oral and written communication skills with internal and external partners 

  • Proficient with spreadsheets, email tools and comfortable with learning new technology 

  • Excellent organizational, time management and multitasking skills

  • Ability to work with all levels of personnel within the organization

  • Strong technical aptitude and understanding of construction equipment and rental industry 

  • At least 1-2 years general dispatch experience in the construction or manufacturing industry is highly desired

  • Possess a valid driver’s license

Education and Experience:

  • High School diploma, Trade school certificate preferred 

EquipmentShare is an EOE M/F/D/V