About the Metropolitan Museum of Art

The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online.

Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world.

At The Met, every staff member – from security officers to researchers to scientists and beyond – lives by our core values of respect, inclusivity, collaboration, excellence, and integrity. 

Respect: Engage one another with collegiality, empathy, and kindness, always.

Inclusivity: Ensure that all are and feel welcome and valued.

Collaboration: Reach across boundaries to exchange ideas and work together toward our shared mission.

Excellence: Lead the cultural world in quality and expertise—and inspire curiosity and creativity.

Integrity: Hold ourselves to the highest moral standards, admit when we fall short, and then evolve. 

GENERAL STATEMENT OF RESPONSIBILITES & DUTIES:

You will assist the Associate Security Manager of Manpower and Logistics in implementing the day-to-day operational security requirements. You have strong administrative skills; are a critical thinker, extremely organized, possess good writing skills, and balances multiple tasks with competing priorities efficiently, professionally; and work under minimal supervision as well as part of a team. You must exercise good judgment, decision making, build strong relationships, and trust among Security Department colleagues, Museum leadership, departmental staff, volunteers, and external stakeholders.

PRIMARY RESPONSIBILIES & DUTIES:

• Responsible for Security coverage based on daily operational staffing levels by assigning personnel to specific sections of the Museum.

• Utilize new technology and scheduling platforms for running daily payroll reports, scheduling time off (Annual leave, holidays, trainings), schedule changes, and inputting time and attendance data (Sick, holiday, annual, etc..) for Security personnel in the WorkDay System.

• Prepare all materials for supervisors and security personnel to keep them up-to-date on policies and procedures.

• Allot overtime for daily manpower shortages, security escorts, early starts, special events, and gallery closures.

• Responsible for payroll submission with audits and corrections.

• Serve as the liaison to other Museum departments.

• Properly maintain and update all Security personnel records.

• Coordinate the daily needs of security escorts and contractors throughout the building.

• Answer paycheck inquiries and perform paycheck distribution.

• Responsible for understanding and applying union contract rules and protocols to assist with all union inquiries.

• Handle sensitive and confidential information with limited supervision.

• Any duties as assigned by the Security Manager or Associate Security Manager of Manpower and Logistics.

EDUCATION & EXPERIENCE:

• High school diploma or GED equivalent

• Demonstrated understanding of staffing of personnel and distribution on the floor

• Institutional understanding of frontline operations at a museum or other cultural institution

• Knowledge of Workday and interest in learning Payroll and timekeeping procedures

• Attention to detail

• Demonstrated proficiency in Microsoft Suite

• Exemplary attendance and punctuality

• Good judgment, clear decision making, appropriate initiative, and professional conduct

• Ability to perform and demonstrate self-control under difficult circumstances

• Communication skills, both written and verbal

• Experience working with scheduling and Logistics

*Must be able to work a flexible schedule, extended hours, and holidays.

COMPENSATION RANGE:

• Pay Range: $32.00 - $34.00 / Hourly

• The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors.

Location Requirements

At time of employment, employees are expected to be located within commuting distance of the Museum. “Commuting distance” means that they are located in one of following states: New York, New Jersey, Connecticut, or Pennsylvania (the “Tri-state and PA” areas), and be able to commute to and from the Museum in a single day.

Benefits Offerings

The Museum provides competitive compensation, and generous benefits and perks for all eligible employees. Note: Benefits Offering may differ based on Employee Status.

• Medical, dental, vision and life insurance
• 403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match
• Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays
• Long-term disability coverage
• Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)
• Commuter benefits (pre-tax income for parking or mass transit expenses)
• Free financial-planning services
• Financial assistance for relevant coursework, seminars, and training programs
• 25% discount for staff in Museum shops
• A subsidized staff cafeteria
• Access to the Museums Council pass, which grants free admission to various museums and cultural institutions

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.

The Met is committed to the full inclusion of all qualified individuals. As part of this commitment, The Met will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed in this process, please contact [email protected].  

The Metropolitan Museum of Art provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.