Support Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

 

Adventist HealthCare seeks to hire a Network Engineer III who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

As a Network Engineer III you will:
• Perform service operational tasks including but not limited to fulfilling support requests, resolving incidents, providing access, evaluating events, and managing problems
• Perform necessary routine recurring tasks associated with the daily maintenance and support of the network portfolio
• Maintain a comprehensive understanding of network infrastructure lifecycle, technical architecture, data, configuration and, operational support requirement
• Investigate network portfolio interoperability issues and develop risk mitigation plans for existing and new network solutions
• Work with end users and other support staff to configure, troubleshoot and maintain all layers of networks
• Maintains detailed charts, diagrams and flow charts outlining network systems, hardware, interfaces and configurations
• Documents operational and support procedures to ensure the overall integrity of networks
• Ability to take a flexible work schedule and be on call after hours (as part of Information Technology Team rotation schedule)
• Follow standard operating procedures in the implementation and transition of network hardware and software implementations
• Facilitate conversations across AHC employees, vendors and other support teams
• Follow change and release management processes
• Support PMBOK best practices in tasks execution and system implementations
• Participate in the creation of detailed work breakdown structures for the implementation of network hardware and software implementations
• Planning and Design: Follow PMBOK and ITIL principles in the planning and design of network hardware and software implementations
• Assist with requirements data gathering and analysis as needed
• Assist with the development of technical reference architectures that illustrate the entire topology of a system or service including communication requirements and system dependencies
• Review network changes for the environment and provide input on the technical impact of the changes
• Participate in efforts to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization
• Schedule and participate in reviewing vendor solutions to address workflow requirements of the business and clinical departments
• Provide expertise to identify and translate business workflow into network configuration requirements

Qualifications include:
• Bachelor’s degree in the field of computer science or information technology is preferred
• 5+ years of experience implementing and supporting Cisco networks in an enterprise environment
• 3+ years of experience working in the healthcare industry or mission-critical industry is preferred
• Network + or similar certification required
• A+ or similar certification required
• ITILv3 Foundations is preferred
• At least one of the following: Cisco Certified Network Associate (CCNA) and Cisco Certified Network Professional (CCNP) or similar networking certification
• At least one advanced level networking certification such as Cisco CCIE) Enterprise Infrastructure or CCIE Enterprise Wireless

Work Schedule:

Day Shift Monday - Friday

#GR8 Information Technology

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• 403(b) retirement plan

• Free Employee parking

• Benefits Eligible Positions:

  • Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]

  • Employer retirement contribution and match after 1-year of eligible employment with 3 year vesting  

  • Ancillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family members

  • Subsidized childcare at participating childcare centers

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

 

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act.  As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

 

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law.  Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs. 

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.