Posted:
8/18/2024, 5:00:00 PM
Location(s):
Karnataka, India
Experience Level(s):
Senior
Field(s):
Growth & Marketing
About us:
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasn’t happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.
Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse backgrounds. We believe your unique perspective is important, and you'll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all, regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and win.
Fueling the continued success of one of the world’s most beloved and recognized brands is a distinctly capable, creative and innovative Marketing organization well known for inspiring and surprising guests and we pride ourselves on connecting them to the products and experiences they expect and deserve from Target.
Roundel, Target’s retail media network, offers the world’s leading advertisers industry leading digital advertising solutions. More than ¾ of American adults shop Target, which translates into incredible scale for advertisers to connect directly with our guests and deliver best-in-class marketing outcomes! We design and deliver impactful marketing for brands and their agencies resulting in engagement
Pyramid Overview:
At its core, Roundel is about using Target’s rich insights to create smart, personalized advertising campaigns that bring guests more of the products and offers they love. That moment when guests are prepping for their Target run and see exactly the right online offer at just the right time? That’s Roundel. It works on Target’s platforms, like Target.com and our mobile app, as well as going beyond to connect our partners with guests across more than 150 premium publishers and channels (think: Pinterest, PopSugar and NBC Universal). We work with some of the largest brands and advertising agencies in the world to create a unique experience for our guests’ digital journey.
The Sr Manager Process and Quality Management is expected to drive value and change through the development of comprehensive business cases based on your discovery efforts. You will lead the design and delivery of process improvements that result in positive business outcomes through the elimination of redundancies, minimization of handoffs, and uncover opportunities to continuously improve leveraging the right partnerships when needed for true end-to-end optimization. Using a hands on approach, you will ensure success by leveraging tools / techniques ranging from Lean, 6-Sigma, value stream & journey mapping, Theory of Constraints, and the agile framework to build on a culture of operational excellence. You will support an environment that reinforces continuous improvement of business processes, increases consistency, reduces guest pain points and empowers other team members to enhance the value of the service they provide to guests.
Work as an experienced level process leader who will organize, lead, and facilitate large scale strategic redesign efforts
Connecting dots on process, data and technology across the retail value stream to support guest and team outcomes
Own and drive operational excellence relationship, pipeline, and improvement engagements acting as the link between teams and functions. You will ensure delivery teams are set up for successful execution of services within scope to achieve business transformation & Continuous improvement
Building & fostering diverse, inclusive and engaged teams
Retain, advance and share our talented team and build a talent strategy
Clearly define team roles, responsibilities and how they fit into the enterprise
Foster an inclusive & diverse culture
Develop team talent routines that foster team and personal growth and development
Organize, lead, and facilitate large scale, highly matrixed strategic redesign projects
Partner for the Voice of Customer (VOC) and Voice of Process (VOP) exercise in partnership with Go To Market (GTM) to validate expectations & goals, value added activities and assess whether Roundel India Teams can achieve strategic imperatives
Ensure insights obtained from partners are taken into consideration when developing process improvement plans
Partner with GTM, Product and other FOH teams to develop business cases showing quantifiable and qualitative benefits
Leverage Change Management approaches to plan for change, training, governance, risk, compliance and communication needs
Provide guidance to Quality team, Managers, Process Team Members and Process Managers
As a leader within Roundel you will be expected to influence key stakeholders and lead working sessions that drive decisions, alignment, generate superior value, and empower our teams to provide service with a heart.
REPORTING/WORKING RELATIONSHIPS : Reports to Director, Business Transformation Roundel
About you:
12-15 + years of relevant experience
5 - 8+ Years of Process improvement experience
Three + -year Bachelors degree or equivalent experience
Six Sigma Green Belt Certified, or knowledge of Lean, Six Sigma, Theory of Constraints, value stream mapping, and journey Mapping approaches
Competencies in Project and Change Management methodologies with the ability to sequence and plan activities
Experience supporting business case development in similar industry
Experience with the Agile Framework working with business and technical teams is preferred
Strong written, oral, communication, networking, and presentation skills
Growth mindset and passion for continuous learning
Customer & Client Service experience a plus
Strong problem solving, synthesizing, and analytical skills (e.g. can conduct root cause analysis, make recommendations, and track results)
Preferred Skills / Experience
Four year degree in Industrial Engineering (IE) or related field; advanced degree preferred
Ability to challenge the status quo, and work under ambiguous circumstances
Ability to use data to influence / inform senior leaders and defend your perspective and business case
Strong interpersonal skills characterized by effective interactions with a diverse range of internal and external constituents, stakeholders, and audiences
Work experience in an influential role (e.g. consulting) preferred
Useful Links:
Life at Target- https://india.target.com/
Benefits- https://india.target.com/life-at-target/workplace/benefits
Culture- https://india.target.com/life-at-target/diversity-and-inclusion
Website: https://www.target.com/
Headquarter Location: Minneapolis, Minnesota, United States
Employee Count: 10001+
Year Founded: 1962
IPO Status: Public
Last Funding Type: Post-IPO Equity
Industries: Communities ⋅ E-Commerce ⋅ Retail ⋅ Shopping