At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Manage workflow and escalations of Insurance Support staff within the Commercial Lending Services group. Ensures work unit is adequately staffed and participates in work as necessary. Supervises assigned staff by allocating and monitoring work. Plans and schedules the daily workflow and coordinates with other areas as required to ensure compliance with service standards and regulatory deadlines. Assist in setting performance standards and recommend process or policy improvements to enhance customer satisfaction. Provides subject matter expertise to support staff performing review and analysis of insurance policies for the express purpose of determining acceptability and compliance. Ensures assigned locations, business units, or proposed products and processes are in compliance with various laws and regulations. Develops and enforces compliance policies and procedures. Acts as the primary compliance consultant/resource for assigned location, business units, or products with respect to questions, consulting, and training. Participates in and ensures compliance in the design and development of policies, procedures, processes and training programs. Analyzes new and pending laws and regulations which directly affect company practices and works with affected areas to ensure appropriate compliance. May be involved in a variety of compliance projects and initiatives regarding information disclosure, legal proceedings, etc. Performs periodic reviews to assess level of regulatory compliance.

Basic Qualifications

• Bachelor’s degree, or equivalent work experience

• Typically two to three years of experience in regulatory compliance activities

Preferred Skills/Experience

• Strong knowledge of commercial insurance coverage and procedures 

• Effective analytical skills with high attention to detail

• Experience reviewing and interpreting insurance policies as they apply to collateral secured loans

• Basic knowledge of government and regulatory laws and regulations 

• Basic knowledge of U.S. Bancorp operations, policies and procedures 

• Excellent verbal and written communication skills 

• Ability to research and manage multiple projects and deadlines simultaneously

• Ability to navigate multiple computer systems, applications, and utilize search tools to find information

• Strong presentation skills

#WCIBO

Location Expectations
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $64,685.00 - $76,100.00 - $83,710.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.