Value Proposition

As a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Care – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast.

Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:
 

• Collaborative work environment with highly engaged employees

• Market competitive compensation and benefits plan, including LTD & Insurance

• DPSP match program

• Annual Employee Appreciation Week

• Paid vacation and personal days

• Lifeworks® Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being

• Career growth and training programs

• Open communication with Senior Leaders

• Tailored incentives for eligible employee groups, such as home office reimbursement and Sylvan Learning Centre credit

• Employee referral program

• Education support programs

• Fitness subsidy

• Recognition programs

• Social activities

• And much more…

Job Description Summary

Responsible for collaborating with business partners and identifying business problems. Recommend solutions with new or existing processes, applications, systems, programs, or software. Will manage and drive multiple primary assignments and handle complex issues/requests. Will act as the primary contact as a business relationship manager that will become a subject matter expert in operations data for Safety, People, Quality, Service, or Cost.

Job Description

• Lead requirements gathering sessions with multiple stakeholders with minimal dependency from Lead or Manager. Organize and engage in effective meetings with the team and business.

• Identify the inter-dependencies of complex projects across domains. Requires communication and collaboration with cross-functional teams including senior leaders and executives.

• Research technologies/solutions available with minimal dependency on lead/manager.

• Take ownership of deliverables and improve existing processes.Define standards for team deliverables and processes.

• Prioritize primary assignments and ad-hoc work for junior team members. Provide feedback to team members as required.

• Investigate and document business requirements from business partners to facilitate discussions and conduct workflow analyses. Construct workflow charts and diagrams, study system capabilities, and write specifications.

• Recommend solutions or improvements to business processes which can be accomplished through new technology or alternative uses of existing technology.

• Interpret business requirements to functional designs. Collaborate with Developers and Engineers on technical designs and development.

• Perform implementation and configuration activities including prototyping, analysis, system configuration, operational implementation and process documentation.

• Act as a liaison between the IT development group and business partners for the development and implementation of new systems and enhancement of existing systems.

• Working with large datasets within applications, develop reports and dashboards as well as the creative problem solving, leadership, and communication skills necessary to drive change.

• Ensure solutions are tested/validated sufficiently before being implemented in production. Test planning and testing results with minimal level of input and review from management

• Work with the business partners to ensure process and system changes are communicated clearly and that users are informed and/or trained sufficiently.

Minimum Job Requirements:

Education

• Typically requires a Bachelor's degree in business or IT related field.

Work Experience

• At least 4 years of experience in system analysis and configuration, such as: Dashboard development experience using Tableau or other similar technology, utilizing SQL for data analysis and performance tuning, analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions, and experience in an agile/scrum environment

• Experience applying project management methodologies.

Knowledge / Skills / Abilities

• Broad knowledge of hardware, software, and programming.

• Experience documenting complex processes and generating supporting diagrams.

• Time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

• Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.

• Ability to assess and initiate actions independently.

• Experience and skills in influencing, leading and directing individuals in multiple functional areas.

• Strong interpersonal and relationship management skills.

• Strong customer service skills. - Strong business analytical and problem-solving skills.

• Self-motivated, demonstrated bias for action.

Preferred Job Requirements:

• Experience working with Tableau, WebFOCUS, SQL, SSIS, Alteryx, Power BI, Python, and R.

• Experience with Machine Learning and predictive analytics strategies.

The anticipated salary range for this position:

$101,300.00 - $151,900.00 Annual

English is required due to the scope of the role.

This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Medline Canada, Corporation is proud to be an equal opportunity employer.

About Medline Canada

Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care.

Our Commitment to Diversity and Inclusivity

Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons/persons of colour and those who identify as women, persons with disabilities and LGBTQ+ persons.

Our commitment to Accessibility

Medline Canada is committed to the principles of the accessibility in Canada. We endeavor to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact [email protected].

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.