Project Role : Quality Engineer (Tester)
Project Role Description : Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process.
Must have skills : Cloud Contact Center Implementation
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Roles & Responsibilities: - Minimum 6+ years of experience with Contact centers. - 3+ years of experience with Google Dialog Flow CX and Google Cloud CCAI - Experience in supporting multi-site contact center implementations. - Experience with Speech-to-Text and Text-to-Speech services such as Nuance, Google and Amazon. - Cisco CVP/WebexCCE experience is a plus. Professional & Technical skills: - Excellent communication skills, both written and verbal. Additional Information: - A 15 years full time education is required.

15 years full time education

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