The role

Are you ready to ignite a revolution as the Principal Product Manager in our Global Payments team? The Global Payments team operates at HelloFresh group level and is responsible for the entire Payments domain in all business lines: from payment processing around our subscription model working with leading global payment providers, to ensuring customers are able to pay seamlessly with their preferred payment method and managing customer profitability through payment initiatives impacting retention. 

As the Principal Product Manager for Global Payments at HelloFresh, you look across the entire domain to solve our hardest problems and work with stakeholders from all connected functions like growth, retention, commercial, finance etc. to evolve our Payment setup. You define the vision for your products, own our most strategic projects and bar-raise delivery across all squads. 

What you’ll do

• Define long-term vision & mission for your Payment products, uncover new investment areas which generate measurable P&L impact and look around corners to set us up for success. You work with our team to translate this into yearly plans and sequenced, iterative investments. 
• Manage and communicate regularly with other senior leaders in the business & product function to understand their roadmap and dependencies on Payments and big problems we have to solve across organizations, obtain buy-in, and drive successful implementation of product initiatives.
• Raise the bar on data driveness and customer-focused mindset, and help us create the right metric framework to inspect performance and connect to macro-level company performance 
• Evaluate and manage existing 3rd party partnerships within payments & fraud domains, assess new 3rd partnerships from a long term strategy perspective and look for opportunities for new partnerships with the main focus to drive seamless customer experiences and business success..
• Provide guidance and support to foster collaboration, growth, and a culture of innovation among the entire HelloFresh Product and leadership team

What you’ll bring

• Strategic Thinking: Strong analytical and strategic thinking abilities, translating market dynamics, customer needs, and competitive positioning into actionable product plans and conversion funnel strategies.
• 10+ years of professional experience as product leader in the payments domain at a consumer facing or payments/financial services company.
• A high-grade product toolkit & mindset, with clear track record of long-term orientation, relentless prioritization, customer obsession and analytical rigor.
• Be a natural problem-solver, with a strong history of leading product discovery, solving meaningful customer and business problems, and delivering scalable solutions.
• Great communication skills - communicates the results of Payments initiatives to various audience levels such as business stakeholders, country leadership, senior management etc.
• A commercial and partnerships mindset - Develop business relationships with internal senior leaders and external partners such as third party vendors to improve performance and business success.
• Experience in growth, retention and subscription topics is nice to have. 

What we offer

• The opportunity to play a pivotal role in shaping the global payments of a globally recognized brand in an exciting growth phase.
• Work in a dynamic environment that values innovation, creativity, and collaboration. 
• Join a diverse and inclusive team that values individual perspectives and fosters professional growth.
• Comprehensive relocation assistance to move to Berlin plus visa application support
• Healthy discount on weekly HelloFresh boxes
• Annual learning and development budget to attend conferences or purchase educational resources
• A diverse and vibrant international environment of 70+ different nationalities
• Additional perks include: Free crash course in German, compensation for advanced external German classes, discounts for our neighboring gym & Urban Sports Club, summer & winter parties.

#product #payments

About HelloFresh

HelloFresh is on a mission to change the way people eat, forever!

Since our 2011 founding in Europe’s vibrant tech hub, Berlin, we’ve become the world's leading meal kit provider, delivering to over 4.2 million households worldwide in 14 countries across 3 continents. 

Our Engineering, Data, Product and Security teams are located in Berlin and New York and are critical to what we do. From procurement tools to conversion rate optimization, live pricing tools, payment services and add-on upselling features, we work on a wide variety of challenging problems. The result is a high output where we constantly build and release features and engines that make our business thrive, allowing us to deliver real financial impact.

Our more than 17,000 employees from over 70+ nationalities are the heart and soul of our diverse, fast-paced and dynamic environment where innovation and smart, fast action is encouraged. 

We will encourage you to make an immediate impact in your area of work as well as empower you to grow your career with us.

You can get a taste of what we've been working on by checking out our tech blog. 

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

For insight into our interview process take a look at our recent post here. 

We are HelloFresh

At HelloFresh we embrace and welcome diversity and we currently employ over 7,000 individuals globally who contribute to this. We employ individuals based on their ability to perform a job rather than on the basis of their: race, national origin, color, caste, social origin or position, gender, gender expression, sexual orientation, religion, age, disability, political opinion, marital status or any other characteristic. We encourage everyone to apply and will give everyone equal consideration. We are an equal opportunity employer – everyone is welcome at our table.