Operations Supervisor

Posted:
8/6/2024, 5:00:00 PM

Location(s):
Ohio, United States ⋅ Columbus, Ohio, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Operations & Logistics

Join our team and get access to some of the hottest events of the year! Work alongside other rock stars as we create an unforgettable experience for our guests! When joining our team, you will also gain access to DAY ONE medical, dental, vision benefits alongside with a whole slew of voluntary benefits such as disability, accident, pre-paid legal, critical illness, company matched 401k and so much more. Did I mention, FREE DOWNTOWN PARKING and FREE EMPLOYEE MEALS each shift? Vacation, Sick, Holiday, and Personal Days too! Let’s not forget our completely awesome employee events each year! 

*Some benefits may be available only be available in a full-time status, but lots of perks for part-time team members too! 

Position Summary: 

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for an Operations Supervisor at the Greater Columbus Convention Center. The Operations Supervisor will be responsible for assisting with day-to-day operations of the building. 

Major Responsibilities: 

  • Assists Operations Coordinator/Managers with monitoring Changeover/Housekeeper staff members on related shifts in daily operations to ensure all tasks are being met.  

  • Assists with providing appropriate instruction and training to Changeover/Housekeeper staff members on the proper operation techniques required to ensure complete satisfaction at the facility and assurance ASM quality cleaning and standards are being met, while adhering to all required safety procedures.  

  • Participate in daily operations project strategy meetings with executive operations staff members on related shifts.   

  • Review event documents for assigning of zone/area cleaning, equipment set-up/changeover/removal and housekeeping issues.  

  • Recommend solutions to identified issues.  

  • Review operations task list items and coordinate assigned cleaning and equipment movement in a safe, efficient manner with accepted operations principles.  

  • Maintain appropriate inventory stock of supplies and equipment to perform assigned tasks.  

  • Cleanup spills, breakages, debris and restock bathroom facilities in the facility as required.  

  • General janitorial functions such as, but not limited to: sweeping, mopping, scrubbing floors, stripping composite floors, extracting carpet, washing glass/windows/mirrored surfaces, washing walls, cleaning stainless steel, dusting, replenishing supplies, bailing cardboard, rubbish and debris removal.  

  • Ability to read and understand simple English.  

  • Must have the ability to interact with guests in a friendly, courteous, and polite manner. This will include initiating contact with guests within 10 feet – i.e., smiling, saying “Good Day or offering assistance when needed.  

  • Must feel comfortable when around large groups or speaking to a guest, as needed. 

  • Understands the importance of providing customer service and in understanding of “The Magic is in the Details” 

  • All other duties and responsibilities as assigned. 

 

Skills/Aptitudes:  

Must possess good communication skills. This position requires the ability to interact with all types of people and to exhibit first rate customer service at all times, be professional and work well as a team player. 

 

Working Conditions 

Exposure to various cleaning chemicals and spills. Must have the ability to work flexible/irregular hours. Position requires extensive walking, occasional bending, lifting, climbing, carrying, stooping, crawling, and the ability to lift and/or move up to 50 pounds. 

 

TO APPLY:  

This position offers a competitive salary and benefit package.  Resumes must include salary requirements for consideration and may be sent to:  

 

 

Recruiter: Hannah Raines

Greater Columbus Convention Center 

400 N High Street 

Columbus OH 43215 

 

Applicants that need reasonable accommodations to complete the application process may contact 614.827.2608. 

ASM Global is an equal opportunity employer. It is the policy of ASM Global to prohibit discrimination and harassment of any type and to afford equal employment opportunities to Team Members and applicants, without regard to race, color, religion, sex, national origin, ancestry, age, disability, genetic information, gender identity, gender expression, veteran status, pregnancy, parental status, sexual orientation, military status, protected veteran status, or any other protected class. ASM Global will take action to employ, advance in employment and treat qualified Veterans and disabled Veterans without discrimination in all employment practices.

ASM Global

Website: https://www.asmglobal.com/

Headquarter Location: Los Angeles, California, United States

Employee Count: 10001+

Year Founded: 2019

IPO Status: Private

Industries: Customer Service ⋅ Event Management ⋅ Events ⋅ Innovation Management ⋅ Media and Entertainment