JOANN Distribution & OMNI Fulfillment Centers utilize optimal processes and the latest technology to create a state-of-the-art inventory distribution system. Here, we control the flow of product to our entire network of stores. Our Team Members focus on quality and efficiency to ensure that JOANN products –from fabrics to frames –are delivered safely to our stores and on schedule for our customers. Whether you operate material handling equipment to unload or replenish inventory, fulfill orders or prepare the orders for shipments, you will be an integral component of our business. Here, teamwork, innovative thinking and attention to detail are the keys to our success.

SUMMARY

The Omni Fulfillment Center (OFC) Operations Supervisor is responsible for planning and directing workload assignments for a specific department or area in the OFC. Leads team members to optimal performance achieving key performance metrics and goals, ensuring that all company policies/procedures are being followed while maintaining a customer focus. This Supervisor will manage the team of OFC Team Members ensuring training and performance is at company standards. Under general direction of a Manager, plans, organizes, and leads warehouse functions for assigned Operations Team which could include selection, shipping & receiving, detailing, etc.

JOB DUTIES

• Manage performance activities to ensure daily goals and priorities are met while maintaining quality and safety standards. Evaluate Team Member performance and adjust priorities in order to ensure daily goals are met.

• Effectively communicate within all levels of the organization to ensure efficiency in all work processes and maintain a positive work environment. Partner with peers and management to ensure efficient production flow.

• Conduct appropriate training with Team Members for optimal performance. Provide ongoing mentorship and development for current staff.

• Administer OFC/company policies and procedures.

• All other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Supervise an OFC Operations team with set functions and conduct performance management on team members.

EDUCATION & EXPERIENCE

Education Minimum: High School Diploma or equivalent

Experience Minimum: 3-5 years of supervisory experience

Experience Preferred: 3-5 years of supervisory experience in a high volume, fast-paced fulfillment center or manufacturing environment

WORKING CONDITIONS

• Stand or walk on concrete for 8-12 hours per day
• Climb flights of metal stairs and/or metal ladders
• Operate a computer or other office machinery such as a printer
• Sit, stoop, bend, kneel, crouch, reach, push, pull and twist
• Lift and move 65 lbs. unassisted and 75 lbs. assisted 

KNOWLEDGE, SKILLS & ABILITIES

• Strong interpersonal skills with the ability to work cross-functionally.
• Effective problem-solving skills.
• Ability to manage and deal with conflict and problem resolution.
• Ability to coach and develop team members to strive for continued improvement.
• Strong time management skills.
• Ability to prioritize and organize multiple tasks.
• Strong drive for results.
• Strong analytical skill sets.
• Support company values and support company objectives.
• Microsoft Suite, Google Suite, Kronos, SAP EWM

This position will be located at:

1020 Enterprise Pkwy W Jefferson, OH 43162

Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members:

• Medical, Dental and Vision benefit plans 
• Company-paid basic, Optional, and Dependent life insurance 
• Long-term disability and Company-paid Short-term disability 
• Paid Time Off and Sick Time  
• Tuition Reimbursement 
• Team Member Discount

For more details on benefits and eligibility requirements, Click Here or visit https://joann.myben.site/