Job Description Summary

To propose a strategic merging of Online Faculty Services and WorldWide Student Life, a new office of Online Faculty and Student Services will be developed to meet the objectives below and benefit the University’s retention efforts.

Job Description

​Objectives:

• To provide efficient departmental operations including online course scheduling for undergraduate and graduate programs in conjunction with the colleges
• Streamlined online student programming including webinars, departmental offerings, and meetings
• Maintain Online Student Advisory Council
• To bridge the communication gap between online students and online full time and adjunct online faculty, programs, and colleges
• Collaborate with other departments within Academic Affairs to ensure online services are being utilized for all full time and adjunct faculty and students
• To align with the college’s strategic plan to boost student retention and student outcomes
• Promote high quality academic programs
• Foster efficient faculty services for online full and adjunct faculty
• Provide online faculty and students with a clear understanding of Saint Leo University’s teaching and learning expectations
• Connect online full time and adjunct faculty to professional growth and development through the Center for Teaching and Learning Excellence

Roles and Responsibilities:

• Strategic planning for the Office and oversight by the Director
• Clearly define tasks for Director and AD who are cross-trained in both areas of student and faculty services
• Enlisting the assistance of student or part workers would focus on scheduling assistance, peer to peer support (proving to be a positive force in student retention), survey and data collection, virtual event implementation, resource sharing, and marketing
• Collaboration between Program Department Chairs and Directors and the online full time and adjunct faculty who teach in these programs
• The new Office will work with online undergraduate and graduate students and faculty
• The new Office will collaborate with online Student Success Coaches for undergraduate and graduate programs

Duties and Tasks:

• Serve as a conduit between all adjunct faculty and deans, department chairs, and center directors
• Design and deliver training for all new adjunct faculty in conjunction with CTLE
• Responsible for implementation and support of a university-wide adjunct mentoring program
• Supervise adjunct faculty orientation and delivery of course materials
• Deliver professional development training, meetings, webinars, etc. for continuous improvement
• Communicate with adjunct faculty regularly
• Analyze, synthesize, and evaluate adjunct faculty performance (from prior term and reviews it in terms of past performance)
• Responsible for hiring adjuncts on-ground and/or online
• Responsible for overseeing the completion of performance improvement plans for adjuncts in conjunction with department chairs and directors and college deans who will conduct the PIP
• Determine further teaching opportunities for adjunct faculty based on their performance in conjunction with college deans
• Work with VPAA to periodically revise adjunct faculty policies and procedure manuals
• Responsible for follow-up on syllabi review and course observations to ensure content and quality meet or exceed standards in conjunction with college deans
• Will attend and have duties as assigned with the Center for Teaching and Learning Excellence Advisory Group

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Earned master’s degree from a regionally accredited institution required, preferably in an education related field
• Experience in a higher education setting
• Detailed knowledge of academic policies and procedures
• Knowledge of academic, SACSCOC standards
• Knowledge and experience with on-ground and online learning
• Excellent verbal and written communications skills
• Ability to multi-task
• Intermediate proficiency in MS Office Suite and the Internet, Teams, Zoom, and willingness to learn other university data base programs
• A minimum of 3-5 years’ experience managing student or faculty operations preferred in a university setting
• Ability to collaborate and communicate with students, faculty, staff, and community partners

EDUCATIONAL REQUIREMENTS / QUALIFICATIONS:

• Earned master’s degree from a regionally accredited institution required
• Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities

PHYSICAL DEMANDS

• This is a campus based program with opportunities for remote work; It will require long periods of sitting at a computer, attending zoom or in-person meetings, and telephone work

Special Instructions

Required Documents

In addition to a resume, the following documents are required for consideration. Please upload documents in the second step of the application packet process: 

• Cover Letter
• Values Statement - (500 words or less), should highlight how your philosophy and practices fit the Mission and Core Values of Saint Leo University. The University Mission Statement and Values are available on the Saint Leo website at “https://www.saintleo.edu/about/mission-values”.

Why Work at Saint Leo?

What it’s Like to Work Here: Ask our employees and the one word they’d use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world.  Thank you for your interest in joining the Saint Leo PRIDE!

We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).

• FREE Tuition - Employee, Spouse, and Dependents*
• Tuition Exchange Opportunity - Dependent of Employees*
• Generous Paid Leave - Sick, Vacation, and Holidays
• Comprehensive Group Health Plan (Medical, Dental, and Vision)
• Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
• 100% Employer-Funded Health Reimbursement Account
• 100% Employer-Paid Short Term Disability Insurance
• 100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
• Employer-provided life insurance
• Discounted On-Campus Dining Meal Plans
• Nationwide Pet Insurance
• Flexible Spending Accounts
• 403b Retirement Plan
• Wellness Center

*Eligibility based on meeting required service period