Welcome to a workplace where everyone passionately believes in one purpose!
 
Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters.
 
With 70 years of experience, we are the leading strategic partner, providing specialized solutions for airlines, airports, and enterprises across 21 countries throughout The Caribbean and Latin America.
 
At GCG, we believe the secret recipe for a perfect team blends talent, focus, and discipline. We seek these qualities in candidates eager to thrive in a diverse and multicultural environment.
 
Our comprehensive solutions include Sky Dining, Airport Dining, Aviation Support, and Culinary. With a team of over 5,500 highly skilled experts dedicated to excellence, we uphold the highest standards of quality and service. We are committed to elevating travel & culinary experiences for all our customer's journeys, becoming the top choice in the region.

Duties & Responsibilities include, but are not limited to:

• Conduct training and development needs analyses and contributes to the development of customized training programmes, serves as facilitator and/or lectures in specific areas of competence; Review, analyze and evaluate Training Plans submitted by Heads of Department and provide feedback; Assess the suitability of candidates for participation in training programmes, make recommendations for participation and evaluates training effectiveness; Assess training providers and makes recommendations for procurement.
• Respond to employees’ queries and resolve issues in a timely and professional manner in accordance with Company policies and aligned to good industrial relations principles and practices.
• Assist in the development of procedures and guidelines for handling employee grievances and disciplinary processes; Provide advice and support regarding the management of IR matters; Assist in the development of and provide support for employee relations projects.
• Monitor employee leave, provide reports, support and guide managers on progressive disciplinary measures in terms of absence management.
• Lead employee engagements activities with the aim of excellent event execution through request for proposals, following up with vendors and suppliers, communicating with employees, coordinating event.
• Coordinate the various employee driven committees and monitor alignment to company calendar of events and budget.
• Inputting and maintaining data into the HRIS system (HRp5 & Workday) for employees during their life cycle.
• Performing administrative work: filing, copying, scanning, drafting correspondences, reports.  
• Supporting additional projects being carried out by the wider Human Resources team.

 Additional functions to be performed as needed:

• Assisting in the preparation Annual HR Budgets.
• Participating in month end stock counts.
• Supporting with interim and annual audits.
• Maintaining safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations.

 Qualifications & Skills

• Bachelor’s degree in business administration, human resources, or a relevant field.
• A minimum of 3 years of proven experience in a similar role.
• Strong knowledge of labor legislation and payroll processes.
• Proficiency with Microsoft Office (Microsoft Excel, Microsoft Outlook)
• Excellent communication skills, interpersonal skills, ethics, and cultural awareness
• Must possess a high level of confidentiality.
• Problem-solving aptitude and time management skills
• Natural interpersonal and communication skills
• Strong detail-oriented and resourceful mindset

Embark on a journey with us, where every day brings new opportunities for growth and success. If you thrive in a dynamic environment and want to be part of a team that celebrates achievements, come, be a part of our story. Your career adventure starts here!