Work Environment: The work hours are Monday - Friday 8:00AM – 5:00PM

• Serves as a liaison between training management, training personnel, vendors, and customers (operational management). Coordinates mandatory training including post/pre-tests, proficiency tests, etc. and may provide written documentation to operational management as appropriate follow up. Plans specialized training events by conducting analysis of training requirements in terms of number of learners, number of courses, length of entire curriculum, start stop dates, facilities available per site or location. Maps resources to requirements. Prepares detailed training schedules and project plans. Elevates to management any issues for resolution. Performs post training evaluations and provides results/reports to operational and training management.

• Oversees daily activities of assigned trainers or temporary training staff by ensuring rooms are properly staffed during training events. Collects sign-in sheets. Posts evaluations and other documentation during and after an event. Reviews rosters for accuracy. Requests, stores, and issues equipment and supplies to trainers as needed. May perform training observations to ensure quality training delivery, and prepare feedback for management’s review and provide coaching and mentoring to trainers as needed.

• Participates in or leads various workgroups. Attends regular functional area meetings to assess training needs and ensure department is on schedule with development and/or delivery projects. Represents manager at both internal and external customer and vendor meetings. Develops, revises and reviews training material and job aids (including ISO documentation) as needed. May deliver training, as needed.

• Performs Train the Trainer activities, conducts observations, and documents feedback to ensure quality training delivery. Monitors trainers for adherence to training guidelines and presentation excellence. Assists training management with monitoring and maintaining performance metrics.

• Serves as point of contact for course offerings/content inquires. Establishes and maintains relationships with vendors. Researches external vendor offerings and compares content and cost for each.

To Qualify for This Position, You'll Need:

• Required Education: Bachelor's degree

• Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience 

• Required Work Experience: 3 years training or other work environment requiring preparation of detailed plans and schedules.

• Required Software and tools: Microsoft Office

Required Skills and Abilities:

• Excellent human relations skills.

• Excellent verbal and written communication skills.

• Strong research, planning, data gathering, and organizational skills.

• Highly proficient PC skills.

• Basic business math proficiency.

• Analytical and critical thinking skills.

We Prefer That You Have The Following:

• Bachelor's degree- Education or Training.

• 8 years-formal training experience in a field that requires highly detailed planning or scheduling.

• Administrative experience consisting of scheduling and calendar management

Our comprehensive benefits package includes the following:

• 401(k) retirement savings plan with company match

• Fantastic health plans and free vision coverage

• Life insurance

• Paid annual leave — the longer you work here, the more you earn

• Nine paid holidays

• On-site cafeterias and fitness centers in significant locations

• Wellness programs and a healthy lifestyle premium discount

• Tuition assistance

• Service Recognition

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will conduct interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.