PURPOSE OF THE JOB
The HR Services Partner performs a variety of administrative and systems activities specific to the human resources function, supporting the entire employee life cycle from recruitment, hiring, benefits administration through to promotions, transfers and termination.
The duties include helping employees and managers with HR lifecycle related questions, checking personnel related documents for accuracy and completeness, data processing in various HRIS systems, maintaining files and records of a confidential nature and preparing periodic standardized reports.
The HR Services Partner is responsible for accurate and timeliness execution of operational HR-processes, in line with the relevant HR polices, work instructions and guidelines, in order to keep the personnel administration and systems up-to-date, so that employees, line management and HR Business Partners are able to focus on their key responsibilities.

JOB CONTEXT
The HR Services Partner role focuses on the execution of operational processes of a Human Resource department, and/or supports an HR Business Partner / HR Manager in operational HR processes. The role may be executed in an HR department, or in an HR Service Centre (HR SSC). The main focus is on the administrative part of the work. The more senior role may act in more straightforward HR processes as a first point of contact for employees / management or offer dedicated support in a specific area of HR (Recruitment, Talent, and Compensation & Benefits).

Job Description:

• Employee lifecycle management

  • Collects, monitors, records, enters and / or updates employee data, in order to keep the personnel administration, HRIS and files and archives up-to-date, so that the administration and data is complete, accurate and reliable and meets accessibility requirements and privacy legislation. Checks the quality and consistency of any employee master data

  • May maintain holidays & leave, working hours administration and other benefit data through dedicated systems

  • Assists in the periodic cleaning of records and archives, in accordance with legal requirements

• Benefits administration

  • Maintains benefits administration, including onboarding activities for various insurances and other benefits, lifecycle changes in benefits entitlements, regulatory reporting and audits.

  • Updates of the records of fixed (gross) wage information and personnel information, related to tax and social security laws, collective provisions, individual arrangements etc.

  • May process standard payroll or benefit related queries and changes (such as worker certificates, information systems updates like births, marital status).

• Service orientation

  • Answers questions and responds to requests from Line Managers, Employees, and the HR community, (re)directing questions if appropriate to the HR Business Partner or line management

  • Strives to realize a timely response, with high accuracy and personal touch.

  • Provides pro-active information to employees and line management on the implementation of social laws, collective labour agreements, working conditions, etc.

• Reporting

  •  May produce standard reports from the relevant HRIS systems

• Continuous Improvement

  • Seeks continuous improvement of existing processes, by analyzing root cause of issues and bugs, share tips for improvements with the Team Lead and shares findings with the team.

• Other duties

  • Performs all other common activities such as coordination and/or execution of procedures for births, weddings, sickness, etc., maintaining information on intranet or other means of internal communication (on HR related issues), and/or organize internal/external meetings on HR related matters (on sickness, like Social Medical Team meetings)

  • May coordinate salary review and bonus cycle processes

  • May coordinate internal, external or on-line training activities

  • Contributes to review the processes, templates and procedures based on experience, to build the HR Shared Services and/or for continuous improvement purpose.

QUALIFICATIONS AND EXPERIENCE

• Knowledge of and experience with:

  • HR Instruments.

  • Social legislation / Collective Labour Agreements

  • Working conditions

  • Employee Information Systems

  • Microsoft Office (especially Word and Excel)

  • Good communication and written skills in both local language and English

KEY PERFORMANCE INDICATORS

• Accountability and accuracy

• Knowledge of employment and collective

• High service orientation

• Continuous improvement mindset

• Confidential handling personnel data

Our organisation:

Trouw Nutrition is the global leader in innovative feed specialties, premixes and nutritional services for the animal nutrition industry. Trouw Nutrition provides species-specific nutritional solutions consisting of feed concepts, products and nutritional know-how. The unique combination of products, models and services Trouw Nutrition offers, boosts productivity and supports animal health through all life stages, contributing to our customers' peace of mind. Trouw Nutrition's nutrition solutions have met the need of farmers and home-mixers, feed producers, integrators and distributors. Trouw Nutrition has locations in 25 countries and around 5000 employees.  Our mission is Feeding the Future.

Equal Opportunity Employer: 

Trouw Nutrition is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, military status or any other status protected by applicable local law. Please advise us at any point during the recruitment and selection process if you require accommodation. Trouw Nutrition is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.