Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

Essential Job Duties

You will:

Are you passionate about engineering excellence, applying AI, and operations? We are looking for a Sr. Technical Program Manager who is ready to spearhead innovative projects that shape the future of technology and Artificial Intelligence. In this role you will have the opportunity to lead impactful initiatives, collaborate with talented teams, and foster a culture of continuous improvement. If you’re an experienced program manager and thrilled about the future of using AI to help teams move from good to great, come join our team where your skills and leadership will make a significant impact for BambooHR.

• Collaborate with stakeholders to define program scope, goals, and deliverables, ensuring alignment with organizational objectives while fostering a collaborative environment, encouraging cross-functional teamwork, knowledge sharing, and effective communication.
• Develop detailed program plans, including schedules, resource allocation, budget estimates, and risk assessments. 
• Identify and manage initiative dependencies, critical paths, and potential bottlenecks and risks, developing contingency plans and providing timely resolutions to maintain initiative momentum. 
• Collect, analyze, and track metrics and factors impacting technical contributor/developer productivity and satisfaction. 
• Collaborate across AI & engineering to enhance research & software development processes. 
• Promote a culture of collaboration and knowledge sharing within the AI team and across other departments 
• Demonstrate expertise in running AI projects across multiple departments (Engineering, Training, Sales, etc).
• Understand the importance of ethical AI and compliance with regulations to ensure AI projects align with these ethical standards and legal requirements.

What You Need to Get the Job Done

• 8+ years of proven experience in program management, with a track record of successfully managing multiple technical initiatives simultaneously. 
• Practical understanding, passion, and demonstrated skill in applying AI, machine learning, and data science to business problems and customer-facing products.
• Demonstrated experience leading teams through influence and strategic alignment to business OKRs, especially in an environment of research and emerging technologies. 
• Proficiency in engineering methodologies, tools, and software (e.g., Agile, Scrum, JiraJIRA, Wrike). 
• Experience in driving and coaching teams in advancing research & software development processes and methodologies.
• Strong analytical and problem-solving abilities, with a keen attention to detail. 
• Excellent executive-level communication skills, with the ability to clearly convey initiative status, updates, and risks to key stakeholders and leadership.

What You'll Love About Us

• Great Company Culture. We’ve been recognized by multiple organizations like Inc, Salt Lake Tribune, Glassdoor,  & Comparably for our great workplace culture.
• Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
• Rest and Relaxation. 4 weeks paid time off, 11 paid holidays, and we pay you to go on vacation (ask us about this)!
• Health Benefits. Medical with HSA and FSA options, dental, and vision.
• Prepare for the Future. 401(k) with a generous company match, access to a personal financial planner, and both legal and life insurance.
• Financial Peace University. We pay for a one year subscription and you walk away with financial savvy and a bonus.
• Give back.  Get paid to give your time to the community: ask us about this!
• Educational Benefits. Whether you are a previous student, or currently enrolled in higher education, we can help cover some of those expenses.
• Amazing Office Amenities. We’ve got incredible benefits at our Draper headquarters including a full size gym, pickleball courts, a great office cafe, and free fountain drinks! Ask us more about our office!
• In-Person Onboarding! All new hires get to experience our in-person onboarding class, Bamboo Beginnings, at our Draper, UT headquarters! Ask us more about Bamboo Beginnings!
• Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location.