Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
The Services Growth Manager at Caterpillar will maximizes business potential through creating, implementing and managing strategic business development initiatives focused on exceeding customer expectations while achieving Earthmoving’s services growth targets.

What You’ll Do

• Define solutions aligned to growing services with key Earthmoving customer segments.
• Ensure alignment with key business partners on top initiatives.
• Manage all aspects of aftermarket key initiatives.
• Direct staff and functions for developing new markets, new channels and new lines of business; taking effective measures to control operation cost.
• Direct aftermarket new product introduction strategy and deliverables.

What You Have

• Facilitates creation of the 'right' products and services to resolve customer business issues.
• Extensive experience in developing both tactical and strategic business cases.
• Interprets available data and analyses when creating business plans.
• Makes sound business decisions on behalf of the group when faced with complex and contradictory alternatives.
• Builds the strategic thinking capability of the group.
• Project management experience and coaching team members in leading complex projects.
• Uses varying problem-solving approaches and techniques as appropriate.
• Reviews team writing or presentations and provides feedback and coaching.
• Adapts documents and presentations for the intended audience.
• Communicates effectively downward, upward, and outward.
   

Top Candidates Will Also Have

• Prior aftermarket growth skills
• Commercial skills
• Knowledge of Earthmoving’s aftermarket business
• Prior supervisory experience

Additional Details

• Preferred Location:  Peoria, IL
• Domestic relocation packages are available to preferred location
• Caterpillar operates in a hybrid work environment, requiring a minimum of 3 days per week of onsite, in office work.
• Travel up to 25% may be required for this role

How We Support You (Employee Benefits)  

Our goal at Caterpillar is for you to have a rewarding career. We offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a yearly bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date). 

We’re  committed  to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities –  innovating  to discover the breakthroughs necessary for tomorrow’s growth. Through it all, we are  one team  – creating and delivering world-class components and solutions superior to the competition.  Learn more about the  Caterpillar Experience .

#LI #careers

Posting Dates:

August 20, 2024 - September 3, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.   

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community.