Location(s)

Alpharetta, Georgia, Birmingham, Alabama, Dallas, Texas, Lake Mary, Florida, McAllen, Texas

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. 

This Adjuster is responsible for the settlement of assigned claims within a stipulated monetary authority and ensuring that all are concluded promptly, equitably and economically within the provisions of the policy contract, in accordance with the damages presented, Company Best Practices and legal regulations. Work will primarily concentrate on bodily injury portions of the claim.

Position Responsibilities:

• Upon receipt, reviews each claim to ensure that all coverage and exposures issues have been identified and investigated. Recommends additional investigation if warranted and adjusts exposures as needed. Documents all actions in a timely manner in the claims system within company guidelines for Best Practices.

• Contacts insureds and claimants within established corporate guidelines to provide notification of reassignment of the claim and to continue the settlement process.

• Handles questions on coverage with a reservation of rights letter and/or non-waiver agreement. Advises the Underwriting Department of adverse findings regarding insureds and/or coverage.

• Conducts investigations independently and at the direction of management utilizing sound investigative procedures to establish liability as quickly as possible.

• Must maintain current licenses required in all assigned states. Must complete required continuing education requirements in assigned states.

• Answers correspondence received in conjunction with the claim within company guidelines for Best Practices.

• Handles all claims within the guidelines of each applicable state and in conjunction with insurance laws and any other laws applicable to that claim. Adheres to Fair Claim Practices Acts established within respective states and to company Best Practices.

Position Qualifications:
Internal Applicants:
Adjusters who have one (1) or more years of claims adjusting experience and have demonstrated proficiency in all areas of claims handling including the ability to perform routine activities with limited supervisory direction may be considered for the position.

All Candidates:

• Ability to effectively handle claims via an on-line claims system.

• Must have excellent planning and organizing skills.

• Must have excellent written and verbal communication skills. Some positions may require specific bilingual skills.

• Must have the ability to deal with conflict in an effective manner.

• Must possess on a timely basis all licenses required by the state(s) assigned and participate in state required continuing education courses.

• This is an in-office role

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email.  Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.  If you receive such a message, delete it.  

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