We are seeking a highly motivated and experienced Director, Digital Products & Programs to join our digital team. This is a people leader role that reports to the AVP, Digital Product Management. This role supports the digital advisor experience for Manulife Wealth, which includes a portfolio of public and authenticated websites and leadership of an advisor-facing digital program. You will drive product and program strategy and lead your team to solve interesting problems with a focus on value, viability, usability, and feasibility. The ideal candidate will have a strong background in digital product management, demonstrated experience leading high-performing teams, strong analytical and problem-solving skills, and the ability to influence and collaborate across all levels of the organization. 

Position Responsibilities 

• Own a digital portfolio of products and programs that support the advisor experience, with a focus on driving strong business outcomes and high-quality experiences 

• Lead and develop a high-performing team of direct reports, providing mentorship, coaching, and career development 

• Own the digital product and program roadmaps along with the strategic direction for the team 

• Contribute to enterprise-level initiatives and digital transformation engagements 

• Monitor and integrate advisor and stakeholder feedback through formal and informal feedback channels 

• Own reporting and communications for the team, and ensure the right stakeholders are engaged across the product lifecycle 

• Manage vendor relationships and contracts to support digital program objectives 

Required Qualifications:  

• 6+ years of experience in product management with at least 3 years in a leadership role and a consistent track record of successful digital product delivery 

• Proven experience leading and developing high-performing product managers, fostering a culture of innovation, accountability, and continuous improvement   

• Bachelor’s degree   

Preferred Qualifications: 

• Demonstrated ability to define and drive long-term product and program vision and strategy, aligning digital initiatives with enterprise goals 

• Skilled in prioritizing high-impact initiatives that balance customer value, business outcomes, and technical feasibility 

• Strong analytical, problem-solving, and decision-making skills, with the ability to use sound judgment to assess risks and create data-informed proposals 

• Exceptional communication and interpersonal skills, with a proven ability to influence and collaborate effectively across all levels of the organization 

• Passion for creating digital experiences that delight customers 

• Experience in wealth management is preferred 

• Experience leading advisor-facing programs is a plus 

When you join our team: 

• We’ll empower you to learn and grow the career you want. 

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 

• As part of our global team, we’ll support you in shaping the future you want to see. 

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