Senior Account Executive

Posted:
9/1/2024, 5:00:00 PM

Location(s):
Hong Kong, China ⋅ Hong Kong Island, Hong Kong, China

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Sales & Account Management

Workplace Type:
Hybrid

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

We are seeking a Senior Account Executive with a strong commercial execution background to join our Enterprise Account Management team for Hong Kong, Korea and Taiwan. The primary focus of this role is to expand market share and improve profitability of the business. You will manage a merchant customer portfolio to increase share of checkout, drive product penetration through solution cross-sell and upsell and work with relevant internal key stakeholders to manage end-to-end sales and servicing process. With proven ability in engaging and managing relationships at executive level, you will support customers in developing their respective strategies to drive growth and resolve pain points. Your success in this role will be based on incremental margin and portfolio growth target attainment.

Job Description:

Core Responsibilities

  • Develop strategic relationship with enterprise customers at executive level

  • Drive revenue growth of the business to meet incremental margin and portfolio growth target on a monthly, quarterly and annual basis

  • Manage end-to-end sales cycle for assigned account portfolio from opportunity discovery, negotiation, contracting, integration t deal closure

  • Partner with internal cross-functional teams including but not limited to Risk, Finance, Product, Business Operations and Integration to create sustainable success

  • Maintain accurate and up-to-date records in CRM system, including activity logs, pipeline status and revenue forecasts

  • Act in accordance with our compliance and regulatory obligations at all times

Desired Skills and Qualifications

  • Successful and proven sales track record selling to enterprise level clients

  • Growth mindset to drive incremental revenue for assigned account portfolio through cross-sell and upsell of products

  • Strategic Account Development and Relationship Management experience in building executive level relationships

  • Ability to be thought partner and advisor to problem solve and drive value-based conversations with clients

  • Strong commercial acumen in building business cases, developing account plans and executing initiatives

  • Excellent pipeline management experience from prospecting through to deal closure

  • 8-10 years’ experience in fintech, payments, banking and e-commerce preferred  

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

PayPal

Website: https://www.paypal.com/

Headquarter Location: San Jose, California, United States

Employee Count: 10001+

Year Founded: 1998

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: E-Commerce Platforms ⋅ FinTech ⋅ Mobile Payments ⋅ Transaction Processing