Skill required: Talent Development - Learning Operations
Designation: Learning Operations Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Talent Development process Manage learning solutions, including activities such as registration, vendor management, product support, learning management system.
What are we looking for? • Work with the QA Lead to confirm that the appropriate style guide and client standards have been established for the client project(s). • Learn the clients’ standards. • Identify, track, and report on the quality status of client deliverables. • Review project deliverables to ensure: o Instructional quality meets the defined objectives and product specifications, if applicable o They are free of spelling/grammatical/punctuation errors o Conciseness o Reduced repetition of information, unless specifically required by design, if applicable o Compliance with agreed style guide and client standards (including tone/voice) o Consistency (formatting, use of terms, and so on), if applicable • Track and communicate errors in the defined categories for each deliverable. • Provide feedback to the stakeholders • Work with the QA Lead in addressing barriers to quality development and coaching team members to address these gaps and improve quality. • Provide reporting documents to the QA Lead as needed. • Maintain a log of projects to ensure proper time tracking. • A minimum of three years’ experience in copy editing, proofreading, or reviewing instructional material, preferably in the digital medium • Proven knowledge of English grammar and different English dialects • Excellent command over written and verbal English, strong communication skills • Keen attention to detail • Familiarity with style guides such as the Chicago Manual of Style or in-house style guides • Proven expertise in using MS Office, mainly Word, PowerPoint, and Excel • Ability to work with stringent timelines; flexibility and agility to adjust to changing schedules • Ability to work with a range of subjects and client requirements • Ability to work independently with minimal direction
Roles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems • Your day to day interactions are with peers within Accenture • You are likely to have some interaction with clients and/or Accenture management • You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments • Decisions that are made by you impact your own work and may impact the work of others • In this role you would be an individual contributor and/or oversee a small work effort and/or team • Please note that this role may require you to work in rotational shifts

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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