Job Summary

Invitation Homes is pioneering a new industry and needs dedicated, innovative, and analytical technologists to help us continually optimize. As the nation’s premier home leasing company, we develop advanced technology to enhance the resident experience. We are looking for dynamic individuals who are passionate about taking tech to the next level.

We’re looking for a Director who can lead and manage the day to day activities of the team.  You will be involved in and help set the direction for strategic improvements to the systems and platform decisions for infrastructure services used across the company, which includes cloud computing, network design, telephony, system maintenance, support and planning, and everything in between.

Not only are you a strong leader with great communications skills, but you’re not afraid to roll your sleeves up and jump in and help troubleshoot problems. We’ve also adopted a DevOps approach, building out our cloud infrastructure as code, so automation should be part of your DNA.

Invitation Homes does not offer employment-based visa sponsorship for this role at this time.

Essential Job Duties and Responsibilities

• Lead a team of engineers to ensure the smooth and continuous operation of the infrastructure that powers our business
• Responsible for growing and inspiring this team through a combination of coaching, mentoring, feedback, and hands-on career development
• Lead the 24x7 operations while balancing the team’s work life balance
• Organize, run, and have accountability for infrastructure projects
• Oversee the network and infrastructure for all offices
• Manage operational support for infrastructure
• Collaborate with and work across the entire technology team to support both ongoing operations and new initiatives
• Believe in the DevOps mindset of self-service teams and able to work across both the infrastructure and engineering teams to accomplish it
• Diagnose and resolve complex hardware, software and connectivity problems
• Works with the Office of the CIO and Technology leadership to develop short and long-term plans and budgets for the infrastructure team
• Work closely with the Security team to ensure our systems and networks are hardened and protected
• Ensure the appropriate governance and controls are in place and appropriate for the risk profile of our company
• Negotiate with and maintain relationships with key vendors
• Perform other duties as assigned

Education and/or Experience

• Bachelor’s Degree in Computer Sciences or equivalent experience
• Minimum 8-10 years relevant experience managing infrastructure and automation professionals

Skills/Specialized Knowledge

• Deep knowledge of infrastructure and operational solutions
• Deep knowledge of AWS  and other cloud platforms
• Knowledge of writing infrastructure as code (Terraform a plus)
• Deep knowledge of network technologies and design (Fortinet a plus)
• Deep knowledge of Office 365 as well as hybrid AD
• Demonstrated expertise and experience in networking design, hardware support and operating systems.
• Knowledge of telecom services delivery technologies
• Experience building a DevOps culture
• Experience with business continuity planning, auditing and risk management, as well as contract and vendor negotiation
• Knowledge of information security technologies and best practices
• Knowledge of applicable practices and laws relating to data protection (CCPA, etc)
• Demonstrated analytical and problem-solving skills
• Strong organizational skills, with the ability to manage multiple priorities
• Excellent customer service and interpersonal skills
• Ability to relate to others at all levels of the organization, including the C-suite
• Proven project management skills
• Ability to meet tight timelines
• Ability to solve problems, overcome obstacles and make recommendations
• Ability to effectively prioritize and execute tasks in a dynamic environment
• Work well both as an individual and as part of a team
• Capable of setting priorities bases on business impact
• Ability to read, write, understand and communicate in English
• Proficiency with Microsoft Office, including Word, Excel, Outlook and PowerPoint

Required Licenses or Certifications

• None required

Other Requirements

• Must maintain professional appearance. 
• Ability to be at work on a regular and consistent basis; Overtime may be required for this position. 
• Some travel required

Physical and Mental Demands

This position will spend long hours sitting and using office equipment and computers. The position may also entail light lifting of supplies and materials occasionally, up to and including 20 pounds in addition to reaching, stooping, standing, and walking. This position requires the ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate and communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Work Environment

Standard office working environment that may be busy and noisy at times.

Salary Range

$118,800.00 - $205,920.00

Compensation and Benefits

To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:

• Annual bonus program

• Health, dental, vision, and life insurance

• Long-term and short-term disability insurance

• Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays

• 401(k) with company matching contributions

• Awesome work environment with casual dress

• Team events and gatherings (Pre- and Post-Covid)

Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at [email protected].

To all recruitment agencies: Invitation Homes does not accept agency resumes.  Please do not forward resumes to Invitation Homes employees.  Invitation Homes is not responsible for any fees related to unsolicited resumes.