Position Summary...

What you'll do...

This role will be based out of our home office location in Bentonville, Arkansas. Please note that this role will not support immigration-related employment benefits such as H-1B, TN, L-1, or STEM Extension.
 

Working at Sam's Club means a career without boundaries. There's always room to grow, to take on another challenge, to roll up your sleeves and contribute, and to find professional rewards for your hard work.

Are you ready to lead the evolution of Home Services with Sam’s Club? As a recognized leader, we pride ourselves on our innovation, excellence, and the lasting impact we have on the lives of our clients. We are seeking an experienced and visionary Senior Director of Merchandising to lead our Home Services business in an increasingly complex and fast-paced market.

What You’ll Do: 

• Strategic Leadership: Define and execute the overarching strategic vision for the Home Services offered to Sam’s Club members, encompassing home remodels, home warranties, and complementary service offerings, while ensuring alignment with evolving market demands.
• Project Excellence: Oversee the meticulous execution of complex projects, ensuring timely delivery, adherence to scope, and uncompromising quality standards.
• Industry Partnerships: Cultivate and maintain robust relationships with key stakeholders, including industry partners, vendors, and service providers, to enhance service delivery, operational efficiency, and competitive positioning.
• Market Intelligence: Continuously monitor emerging trends and shifts within the home services landscape, identifying and capitalizing on new opportunities to drive business growth and service innovation.
• Cross-functional Collaboration: Partner closely with leadership teams across marketing, sales, and finance to ensure seamless execution of strategic initiatives and the alignment of business objectives across departments.
• Team Leadership: Inspire, mentor, and empower a high-performing team to exceed both individual and collective performance goals, fostering a culture of excellence, accountability, and customer-centricity.
• Data-Driven Decision Making: Leverage advanced analytics and performance metrics to evaluate the success of service offerings, identify areas for improvement, and implement process enhancements for sustained operational success.

You’ll Sweep Us Off Our Feet If You: 

• You have 7-10 years of experience in home services (one or both of (1) home improvement retail with experience launching services to customers or (2) national service provider of home remodels, home warranties, HVAC, plumbing, roofing, etc.), with a proven record of leadership, project management, and operational success.

• You have a strong understanding of the home services market, including industry trends, customer preferences, and the competitive landscape.
• You have experience leading cross-functional teams, including operations, sales, and marketing, to drive successful project execution and growth in the home services sector.
• You have demonstrated success in managing large-scale initiatives, from initial concept and budgeting through to completion and customer satisfaction.
• You have experience negotiating contracts with suppliers, vendors, and contractors, with a focus on securing favorable terms for both short- and long-term engagements.
• You are skilled in developing and executing strategic business plans, balancing long-term growth objectives with day-to-day operational needs.
• You are data-driven and can leverage insights from customer behavior, industry benchmarks, and market trends to make informed decisions that drive business results.
• You have strong communication and leadership skills, with the ability to manage and engage a range of internal and external stakeholders, including homeowners, contractors, and service providers.
• You are comfortable working independently, taking ownership of strategic initiatives, and adapting to changing market dynamics

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

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- Health benefits include medical, vision and dental coverage

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- Financial benefits include 401(k), stock purchase and company-paid life insurance

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- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $130,000.00-$260,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business or related field and 5 years’ experience in merchandising or related field OR 7 years’ experience in merchandising or related field. 4 years’ experience with direct responsibility for profit and loss (P&L) statements.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Merchandising or related field, Supervisory experience

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America