Project Role : Integration Engineer
Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements.
Must have skills : ServiceNow IT Service Management
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Integration Engineer, a typical day involves engaging closely with clients to offer expert advice on business and system integration challenges. The role requires understanding client requirements thoroughly and translating them into practical technology and business solutions. Throughout the day, the Integration Engineer facilitates discussions around transformation initiatives and customer journey improvements, ensuring that functional and application designs align with the overall business objectives. Collaboration with various stakeholders is a key aspect, as the engineer works to ensure that the implemented solutions effectively meet the evolving needs of the organization and its customers.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead the coordination of integration activities to ensure seamless delivery of solutions across different business units.
- Mentor junior team members to support their professional growth and enhance team capabilities.
- Drive continuous improvement initiatives by identifying gaps and proposing innovative integration strategies.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management.
- Strong knowledge of integration frameworks and middleware technologies relevant to ServiceNow implementations.
- Experience in designing and implementing end-to-end integration solutions that align with business processes.
- Ability to analyze complex system requirements and translate them into scalable technical designs.
- Familiarity with API development, web services, and data exchange protocols to facilitate seamless system communication.
- Excellent problem-solving skills with a focus on delivering efficient and maintainable integration solutions.

Additional Information:
- The candidate should have minimum 12 years of experience in ServiceNow IT Service Management.
- This position is based at our Coimbatore office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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