Manager, Crypto Custody Operations

Posted:
5/1/2024, 5:36:52 PM

Location(s):
Hong Kong, China

Experience Level(s):
Mid Level

Field(s):
IT & Security ⋅ Operations & Logistics

Focused on developing products and services for the digital assets sector, Bullish has rewired the traditional exchange to benefit asset holders, enable traders and increase market integrity. Supported by the group’s treasury, Bullish’s new breed of exchange combines deep liquidity, automated market making and industry-leading security and compliance to increase the accessibility of digital assets for investors. Bullish exchange is operated by Bullish (GI) Limited and is fully regulated in Gibraltar.

Mission: To make trading with digital assets more rewarding and secure.​

Vision: To be the most innovative, respected, and trusted leader in crypto.

Reports to:

Director, Crypto Custody Operations

Bullish seeks a Manager to help support and define the custody solutions at Bullish. As a leader in the global custody team, this person will be working with cross functional teams and external stakeholders to help build and operate custody. This individual will be involved in process development and documentation including key ceremonies, operational playbooks, responses for various compliance, and certification processes (ie: ISO 27001, SOC 2 Type 1/2, SOX, etc).

Role & Responsibilities:

  • Be part of a team ensuring the smooth operation of the custody platform whilst ensuring strict adherence to asset security,  regulatory compliance, risk management and information security frameworks.

  • Work seamlessly with external counterparties and internal teams to solve issues relating to Custody Operations.

  • Continuously analyse and evaluate existing processes to propose improvements.

  • Work with Custody operations peers, Product, Development and Security teams to build and refine the strategy for the future of the Custody platform.

  • As the Business expands, help build a team of Custody Operations Specialists in line with the goals, values and principles of Bullish.

  • Monitor and optimise asset movements and related processes, coordinate between teams and stakeholders to resolve any issues in an efficient and expedient manner.

  • Develop and maintain a deep working knowledge of our competitors’ offerings and the challenges and opportunities within the fast-moving landscape of the digital assets industry.

  • An understanding that the digital assets industry operates 24x7 and sometimes extra may be required in order to exceed our customer’s expectations.

Experience & Qualifications:

  • 2+ years managing an operations team in a successful, high pressure and fast paced environment.

  • 4+ years in cybersecurity, consultancy, software engineering, or computer science with a focus on security, finance, and/or blockchain.

  • A strong belief that the security of Custodial assets comes first, and a willingness to say NO if you feel that is being compromised.

  • Solid understanding of the digital asset industry, and the role of a custodian.

  • The flexibility to work as part of local and global teams, and with colleagues located across different time zones, jurisdictions and cultures.

  • Knowledge of cryptographic algorithms, APIs and Tools including public key cryptography or hardware cryptographic devices (tokens, HSMs, etc).

  • Be a self-starter with strong business acumen.

  • Ability to work independently and with application development, quality assurance, DevOps, and security teams

  • Knowledge of blockchain and crypto currency technology and concepts

  • Excellent verbal and written presentation skills with a proficiency in English

  • Experience managing vendor relationships

  • Basic knowledge of Bash scripting, Python and NodeJS languages

Optional but Desirable Competencies:

  • Bachelor’s degree or higher in a relevant field (e.g. Computer Science, Engineering, IT, Cyber Security etc.) is highly desirable.

  • Experience in banking, healthcare, or other regulated environments and/or certification and compliance standards including SOC 2, ISO 27001 or FINRA.

  • Hands-on experience with blockchain technology including Bitcoin, Ethereum, EOSIO, and others including building and conducting transactions, smart contracts, multi-party transactions.

  • Experience with Ansible, Docker, Rest APIs, Linux, Terraform, Buildkite, PKCS#11

  • Development experience in Python or Java

  • Experience working with Bitgo or Fireblocks Custody solutions.

  • Experience with creating and managing MultiSig and MPC TSS wallets across multiple networks.

Bullish is proud to be an equal opportunity employer. We are fast evolving and striving towards being a globally-diverse community. With integrity at our core, our success is driven by a talented team of individuals and the different perspectives they are encouraged to bring to work every day.