Records Management Tools Strategy PM lead analyst is responsible for the strategy, execution & management of tools that contribute to Enterprise Records Management Policy, Standards & Procedures. Plays a critical role in leading product strategy and management activities to support global Records Management implement new target state model (TSM) , enabling Citi to operate efficiently while effectively mitigating and managing risks related to records management.

This job requires excellent communication skills needed to negotiate internally & externally.  Developed communication and diplomacy skills are required to guide and influence others, in particular, colleagues in other areas and occasional external stakeholders/vendors. 

Background and SME knowledge in Records Management Technology and Automation is highly desired.

Responsibilities:

• Partner with records management business to lead in establishing, managing and implementing tools for records management governance and automation.

• Lead product strategy through build vs buy analysis, GAP analysis, business case development and metrics.

• Analyze business needs and requirements from cost/benefit approach to drive appropriate solutions.

• Prioritize requirements, build and maintain a strong backlog in JIRA with KPIs and a clear definition of completion.

• Actively participate in Backlog Grooming, UAT execution, Demo sessions, and scrum ceremonies. Proactively track funding allocation, burn rate and overall backlog health.

• Work with technology on a day to day basis, to ensure timely execution of milestones.

• Devise user adoption strategies, improve usage and provide product training

•  Work with program manager to provide reporting of potential risks to delivery, and incorporate milestone reporting and changes.

• Capture requirements, develop detailed product roadmaps and manage the entire product lifecycle. Perform on-going controls related tasks and deliverables related to records management technology products.

• Overall ownership of the Third-Party vendor products, monitor ongoing product performance, including responsibility of the annual due diligence tasks.

• Present regular updates on milestones, deliverables, risks and achievements to senior leadership.

Qualifications:

• 6-10 years of experience, Banking or Finance industry preferred in Records Management/ Data Product Management/Engineering or related area.

• Experience as a  technical product manager with at least 5 years experience in taking products live(go to market strategies) from ground up.

• Detailed working knowledge of product management activities and good practices.

• 5+ years of experience working with SaFe Agile working methodology.

• Proven expertise in leading meetings with Senior Leadership and cross functional teams.

• Expertise in Excel, PowerPoint, JIRA, Confluence and SharePoint.

• Experience in drafting user journey flows and designing workflows Knowledge in the latest UIUX paradigms and familiarity with design thinking approach

• An excellent critical thinker, negotiator and problem solver with a proven ability to provide creative solutions to complex problems

• Excellent leadership skills in working with cross functional teams and conflict resolution

• Experience in data analytics, tracking and reporting of product metrics Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement.

• Demonstrates ability to balance between seeing the “big picture” while paying close attention to detail. Organizational savvy: understands systems, management processes, knows where to go for information and how to interpret them.

• Working knowledge of Data Operating Model practices, Data Governance, Records Management Policies in large financial services firms.

Education:

·         Bachelor's/University degree, Masters’ degree preferred.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Data Governance

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Job Family:

Data Governance Foundation

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$125,760.00 - $188,640.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Oct 03, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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