Maintenance Operations Manager

Posted:
6/13/2024, 5:00:00 PM

Location(s):
Texas, United States ⋅ Houston, Texas, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics

Yulista Solutions LLC

Regular

Primary Function

Reports directly to Executive Manager.  The Maintenance Operations Manager has overall responsibility for the planning and execution of all maintenance obligations and lifecycle requirements in support of a customer flight/mission schedule, intermediate and phase maintenance in Houston, TX and depot level maintenance performed in FOL El Paso, TX for all aircraft platforms assigned to AOD.  The Maintenance Operations Manager exercises authority in administrative accountability, schedule management, personnel supervision, and aircraft maintenance in a unionized environment.  Direct Reports to this position are Aircraft Production Controller, Back shop Production Controller, and Maintenance Control Coordinator.

Essential Duties

  • Attend daily maintenance and planning meetings to obtain workload priorities to disseminate to a cross-discipline of aircraft platform managers.
  • Effectively manage a diversified workforce with competing priorities as assigned by the customer.
  • Display experience in effectively managing a unionized workforce according to Collective Bargaining Agreements.
  • Proficiency using the NAMIS maintenance tracking database that supports all aircraft and back shop platforms.
  • Exhibit extensive experience and judgment to plan and accomplish goals.
  • Support troubleshooting aircraft issues to resolution.
  • Monitor component repair capabilities and recommend repair/no-repair assessments to the customer.
  • Author or collaborate with Data Analyst and present customer assessments and plans or corrective actions associated with aircraft issues.
  • Ensure aircraft platform managers follow established safety and/or technical directives and procedures necessary for successful contract performance.
  • Exhibit skills in project management, problem-solving, communication, and team building.
  • Effectively communicate with customer representatives from cross-disciplines, i.e., Engineering, Flights Operations, Maintenance, and Quality Assurance.
  • Ensures responsiveness to internal and external corrective action requirements.
  • Ability to perform administrative functions for aircraft platform managers.
  • May be required to perform other related duties to meet the ongoing needs of the organization

Supervisory Responsibilities

This position has direct reports and supervises aircraft platform managers daily.  This position has the responsibility and authority to carry out assigned tasks.

Desired Knowledge, Skills & Abilities

  • Strong professional customer service skills, including active listening, prompt service and follow-up.
  • Strong decision analysis and problem-solving skills; ability to draw conclusions and justify decisions.
  • High degree of self-motivation and the ability to work as a team.
  • Ability to learn and understand corporate policies and procedures and how they relate to Yulista Solutions goals.
  • Intermediate computer skills specifically using Microsoft Office Suite; ability to learn additional computer skills or software programs.
  • Ability to enter data into databases accurately.
  • Ability to read and interpret documents such as safety rules and operating and maintenance instructions.
  • Ability to prepare comprehensive reports and correspondence.
  • Interpersonal skills are necessary to work effectively and cooperatively with all levels of management and staff.
  • Ability to initiate corrective actions and implement new processes.

Required Qualifications

  • Minimum ten (10) years of relevant aircraft maintenance and aviation related management experience.
  • High Performance aircraft experience required.
  • Bachelor’s degree in a related field of study with a minimum 5 years of relevant experience.
  • FAA A&P license preferred.
  • Candidate must have solid written and verbal skills to effectively interact with subordinates, peers, and customer representatives and other maintenance organizations. 
  • Experience working in configuration management product life cycle systems. 
  • Understanding of engineering documentation (i.e., models, drawings, specifications, parts, change notices, manufacturing plans, and manufacturing procedures).
  • Experience in military, government, or commercial aerospace industry (e.g., aviation/equipment maintenance, aircraft operations, or commercial industrial technology companies).
  • QC/QA experience preferred.

PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

EEO STATEMENT
Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.
 
REASONABLE ACCOMMODATION
It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
 
The statements contained in this job description are intended to describe the general content and requirements for performance of this job.  It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.
 
This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.