Business Analyst, Process & Strategy

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

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What You’ll get to Do:

CACI currently has an opening for an experienced Business Analyst to join our CACI Enterprise Services GRC (Governance, Risk, and Compliance) team. As a Business Analyst, you’ll contribute your skills in areas such as requirements gathering, data analysis, documentation, communication, and testing. The ideal candidate should also possess technical aptitude for designing and implementing new business requirements.

In this role, you’ll handle responsibilities related to IT communications, knowledge management, and process improvement. Additionally, you’ll collaborate with functional stakeholders to document new requirements, participate in the design and solutioning process, and ensure successful implementation from inception to completion.

Come join CACI, a company that provides information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. A Fortune World’s Most Admired Company, CACI is a member of the Fortune 1000 Largest Companies, the Russell 2000 Index, and the S&P SmallCap600 Index. US Citizenship Required.

More About the Role:

• Collect and document functional requirements.
• Translate functional requirements into technical specifications by collaborating with developers.
• Create test cases and conduct front-end testing using documented and ad hoc test scenarios.
• Create test cases and conduct back-end testing using interface specifications, Excel, SQL, and other automation tools.
• Provide advice and recommendations on process best practices.
• Analyze business processes to identify improvements.
• Collaborate with clients to understand and define needs and develop and recommend solutions.
• Utilize various techniques (interviews, workshops, surveys, site visits, storyboards) to understand business requirements.
• Communicate with end-users, management, vendors, and IT personnel.
• Create and distribute IT communications related to software, hardware, upgrades, outages, processes, and policies.
• Understand relevant business areas to build high-quality requirements and recommend solutions.
• Shape business requirements by making recommendations and suggesting proposed solutions.
• Translate technical documentation into clear, concise language for end users.
• Prioritize requirements with business and delivery teams.
• Facilitate stakeholder discussions to resolve competing priorities.
• Create artifacts (business case documentation, job aids, how-to articles, etc.).
• Manage and maintain knowledge, including periodic review and feedback.
• Support delivery teams during development, testing, and deployment.
• Review delivery team output to ensure correct interpretation of requirements.
• Document current processes and models to identify inefficiencies or gaps.
• Assist in prioritizing opportunities for streamlining business processes with a focus on end user experience.
• Determine appropriate automation solutions to address business needs.

You’ll Bring These Qualifications:

• MUST BE A US CITIZEN.
• Must have a related BA/BS Degree and a minimum of 3 years of related business analyst experience.
• Familiarity with ServiceNow knowledge management module.
• Practical knowledge of project management.Working knowledge of ITIL functions including Change Management, Problem Management, Request Management
• Experience with IT service delivery methodologies, procedures, principles, and practices.
• Experience supporting applications.
• Ability to creatively solve problems with logical solutions, multitask, and make fact-based decisions.
• Proficient in plain language writing.
• Apply advanced understanding of standards, principles, theories, and technical concepts.
• Strong analytical and problem-solving skills.
• Proficiency with Microsoft Word, Excel, PowerPoint, Visio, SharePoint Online, MS Forms, MS Planner, Power Automate, and Power Apps.

These Qualifications Would Be Nice to Have:

• Certification as a Project Management Professional (PMP).
• ITIL v3 or ITIL 4 Certification.
• Working knowledge of service delivery frameworks and methodologies, including Agile, PMBOK, and ITIL.
• Experience with PowerBI and SQL.

What We Can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

$51,800 - $106,100