Location: Huntingdon, Cambridgeshire (Hybrid – 2–3 days on site)

Salary: Circa £50,000 per annum (depending on experience)

Hours: 37 per week

Contract: Permanent

Are you an experienced people leader with a passion for operational excellence and delivering an exceptional new starter experience?

We’re looking for a confident and compassionate leader from an administrative, onboarding or people shared services background to join us as our Employee Onboarding & Experience Manager. In this newly shaped role, you’ll lead and bringing together two established teams into one, our Recruitment Coordinators and Onboarding Coordinators, unifying them under one purpose: to deliver a smooth, inclusive and engaging journey for every new Anglian Water new starter and employee.

You’ll be a key member of our leadership team, responsible for overseeing and continuously improving the full onboarding process, from interview coordination through to formal offers, pre-employment checks, and day one readiness. Your ability to lead people, drive high performance, and embed consistent processes will be critical to our success.

This is an exciting opportunity for someone with proven leadership experience in a busy people-focused function to shape how we support our future talent.

What you’ll be doing:

• Leading, supporting, and developing two teams to deliver a first-class onboarding and coordination service.
• Managing key administrative processes such as interview scheduling, offer and contract generation, background checks, and compliance documentation.
• Collaborating closely with hiring managers, the wider People team, Occupational Health, and external providers to ensure a consistent and seamless experience.
• Embedding inclusive, candidate-focused practices that bring our employer brand to life.
• Using data, insight, and feedback to drive continuous improvements in service delivery and experience.
• Ensuring our onboarding and administration processes are efficient, compliant, and future-focused.

What we’re looking for:

• Proven experience leading a high-performing administration or shared services team (essential).
• Passionate about delivering excellent service and improving the colleague experience.
• Confident managing change and building high-trust, collaborative relationships across teams.
• Well-versed in governance and compliance standards related to onboarding, employment checks and data handling.
• Knowledge of UK employment law and right to work checks (desirable).
• Familiarity with HR or recruitment systems and digital onboarding tools (desirable).

What’s in it for you?

• 26 days holiday plus bank holidays (with flexibility for religious observance)
• Personal private health care
• Life cover – 8x annual salary
• Double-matched pension contributions (up to 6%)
• Annual bonus scheme and lifestyle benefits

Inclusion at Anglian Water

At Anglian Water, we are committed to creating an inclusive and supportive environment where everyone feels they belong. We proudly hold the Armed Forces Covenant Gold Award, are a Disability Confident employer, and champion initiatives to support diversity, equity and inclusion.

Why join us?

You’ll be joining a team where leadership, collaboration, and service excellence are at the heart of everything we do. We’re passionate about developing our people and helping them thrive. If you're looking for a role where your leadership can make a real impact—on our teams and every new joiner—this could be your next move.

Closing date: 25 July 2025

Interviews: 8 August 2025