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POSITION TITLE: Sales Operations Specialist
WORK SETUP: Hybrid

RESPONSIBILITIES:
Deal Desk Coordinator role deals through complex internal approval processes, ensures compliance with client policies, and supports Sales with Deal Approvals, Qualification, and Dynamics CRM.

Reporting to the Area Deal Management Deputy Lead with oversight from the Deal Management Lead, this role provides coverage for the Deputy Lead as needed and supports client teams, leadership, and internal operations. Depending on responsibilities, you may also align with and take direction from business leadership

Can support Accenture or other clients in the future.
Primary responsibilities include:

• Deal Desk Coordination of Cross-Regional Deals
Track and monitor deals from creation to closure, aiding teams with reconciliation (e.g., Artefacts, C365 Setup) and taking full accountability for deal desk operations
Mailbox Management, continuously communicating with team members on actions completed
Manage the mailbox and communicate actions to team members.
Review deals for readiness, quality, and set expectations with BD’s
Ensure the attendance of key members at meetings and monitor delegations and maintain composure under pressure
Prepare for Qualification & Deal Review meetings, requiring quick thinking.
Record notes and actions during calls with fast typing and a quick understanding of deal details.
Process Deals for Re-approval as and when required, calling out and managing any Below Floor Approval requirements
Responding to closure requests, preparing and sending out readiness checks to deal owners

• Compliance
Enforce compliance with appropriate policies/standard processes and support internal investigations of policy violations regarding contracts/deals as needed

• Subject Matter Expert
Consult with deal/contract owners to guide them through the review process efficiently
Communicate updates on deal review policies and OMS changes
Provides process management and related support services to enforce adherence to standard methods
Complete understanding of the deal approval matrix

• Others
Work independently with minimal supervision
Be an individual contributor with ability to recognize and seek guidance on competing priorities
May supervise and be a people lead for a small team with oversight from a supervisor
Help create and execute low to medium complexity workplans
Interact confidently with senior leadership within sphere of responsibility
Demonstrate knowledge of supporting tools and processes, with expertise in specific area of responsibility

Other requirements:
• Must support/mirror working hours for the supported Market Unit or other business area
• Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area)

OTHERS:
Project Shift Schedule: Rotation Shift
Project Rest Day: Weekends
Project/Team Location: Mandaluyong Robinsons Cybergate Tower 2

SKILL AND QUALIFICATIONS:

• Open to college graduate and undergraduate with relevant work experience

• Must have at least 5 years of experience in Sales Operations

• Must have at least 3 years supervisory experience

• Knowledge of sales operations processes

• Understanding of Manage mySales is an advantage

• Understanding of sales operations processes and tools (e.g., C365) is advantage

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.