Posted:
12/5/2024, 1:08:53 AM
Experience Level(s):
Mid Level
Field(s):
Sales & Account Management
Workplace Type:
Hybrid
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
Title: Merchant Success Manager
Location: Remote in Australia
Role Description:
The Merchant Success Manager (MSM) will join ShipBob’s growing Merchant Success team responsible for understanding the unique strategic needs of each of our merchants and delivering massive value to help facilitate their growth and success. The MSM will build and manage solid partnerships through a variety of communication methods, including regular proactive health checks, strategic quarterly business reviews, phone, and email correspondence to ensure a positive business impact.
What you’ll do:
What you’ll bring to the table:
Perks & Benefits:
Reports to: Manager of Merchant Success
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
About Us:
ShipBob is a cloud-based logistics platform that partners with thousands of e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver a best in class experience to their customers.
As one of the fastest growing tech companies in Chicago backed by blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Website: https://www.shipbob.com/
Headquarter Location: Chicago, Illinois, United States
Employee Count: 501-1000
Year Founded: 2014
IPO Status: Private
Last Funding Type: Series E
Industries: E-Commerce ⋅ Logistics ⋅ Mobile ⋅ SaaS ⋅ Shipping ⋅ Supply Chain Management