Operations Manager

Essential Duties and Responsibilities

• Oversee all aspects of operations including event preparation and services, housekeeping, public safety, engineering, ADA, fire & life safety and OSHA compliance.
• Works with General Manager in the development and implementation of operational/departmental procedures.
• Maintain & facilitate all aspects of the ALTUM system and work order flow.
• Provide daily building inspections to ensure work is performed accurately and oversea quality control.
• Administers preventive maintenance and work order programs.
• Schedule, lead and advise housekeeping staff, security and maintenance team members. 
• Monitor, lead and advise third party contracted company, as needed.
• Meet with appropriate staff to outline work that must be done for the day/week.
• Approve all payroll hours worked for operational departments on a timely basis.
• Prepare work schedules and assures adequate coverage for department and specific events.
• Anticipate problems and appropriate solutions. Investigates, analyzes, and resolves operational problems and complaints.
• Ensures that all operations equipment is maintained correctly.
• Has knowledge of sense of timing as to what activities should be taking place within a time frame to accomplish necessary tasks to ensure a successful event.
• Implement and train all employees on the operating procedures, preventative maintenance schedules, emergency plans, and safety/risk management policies that conform to the ASM Global standards and best practices.
• Maintain equipment and supply inventory.
• Responsible for the Master MSDS log in the building
• All other duties as assigned.

Qualifications 

• Valid GA Driver’s License
• Friendly, positive, and upbeat attitude
• Ability to communicate clearly
• Highly self-motivated
• Able to strictly follow all policy and procedures
• Reliable and punctual

Education and/or Experience          

• Bachelor's Degree from technical college with major in Management or Maintenance Engineering
• Minimum of 2 years experience supervising or managing
• Two to Three years related experience 

Skills and Abilities      

• Be familiar with operational procedures, facility capabilities, industry terminology, event related services and technical requirements anticipated for the facility.
• Follow and adhere to all safety precautions, building codes, rules, regulations, risk management and emergency procedures.
• Work effectively under pressure and/or stringent schedule and produce accurate results.
• Meet the physical demands of the job. Must perform strenuous physical duties at times, including lifting, carrying, moving, and climbing.
• Work independently, exercising sound judgment and initiative. 
• Good written, verbal, and interpersonal skills required; ability to interact with all levels of staff including management.
• Proficient within computer skills and MS Office
• Professional presentation, appearance, and work ethic.
• Ability to work irregular/extended hours, including night, weekend and holiday duties as required.  Must be available for after-hour emergency calls.