Job Description Summary
The Gas Power Europe Services team is responsible for delivering safe, reliable, and competitive service solutions to customers across the region. Within this organization, the OTR Operations team drives performance management, operational insight, and continuous improvement of key KPIs through data driven decision making and visual management.
The Operations planning and performance leader plays a critical role in strengthening operational predictability, customer experience, and long‑term capacity alignment. This role owns the regional demand forecasting process for Field Services (OFS), Parts, and Repairs, producing a reliable 3+ year outlook that integrates commercial pipeline, fleet insights, and frontline intelligence.
In parallel, the role drives operations continuous improvement, fostering a strong SQDC culture by leading improvement initiatives grounded in frontline needs and delivering measurable, sustained performance improvements across the OTR organization.
The position reports to the Europe Services OTR Operations Leader and operates as a senior individual contributor with strong influence across a matrix organization.
Job Description
Essential Responsibilities
Develop, maintain, and continuously improve a robust 3+ year regional demand forecast for OFS, Parts, and Repairs.
- Integrate inputs from OTR, ITO, fleet issue leadership, frontline teams, and historical data to create a reliable and actionable demand signal for fulfillment organizations.
- Act as the regional voice in strategic planning, ensuring commercial pipeline insights and market dynamics are reflected in operational plans.
- Own and evolve the regional S&OP framework including calendars, standard work, and governance routines, ensuring consistency, transparency, and adherence across sub‑regions.
- Lead and coordinate the DMR cycle and support the S&OP one (Demand Review, Supply Review, IRR, MBR).
- Partner with ITR Operations to sequence outages and demand in line with capacity constraints, utilization, and financial impact.
- Influence senior leaders to enable fact‑based decisions on outage prioritization and resource allocation.
- Define, track, and report key S&OP KPIs (e.g., forecast accuracy, scenario readiness, capacity utilization).
- Build dashboards, analytics, and visual management tools to proactively identify risks, opportunities, and performance trends to help defining the regional business strategy.
- Drive continuous improvement initiatives that enable the OTR team to deliver more effectively while improving predictability, execution discipline, and customer experience.
- Translate frontline feedback and performance gaps into structured CI projects delivering measurable SQDC improvements.
- Ensure CI initiatives are fully embedded, sustained, and audited, with clear ownership and benefits realization.
- Foster a culture of accountability, standard work, and continuous learning across OTR and partner organizations.
Qualification/Requirements:
- Bachelor's degree from an accredited university or college or equivalent experience.
- Extensive experience in Ops roles within the power generation or energy services industry.
- Strong understanding of Gas Power service offerings (Field Services, Parts, Repairs).
- Experience working with or supporting field operations, outage execution, or fleet management.
- Demonstrated ability to operate with integrity, strong controllership, and compliance.
- OTR Experience
- Willingness and ability to travel.
- Fluency in English .
Desired Characteristics
- Strong analytical capability with the ability to translate data into insights and decisions.
- Strong leadership skills, in a dynamic, energetic, and complex environment, equipped with quick learning capability and high level of accountability by executing through others.
- Resilient, execution‑focused, and comfortable operating in complex, fast‑paced environments.
- Proven ability to influence leaders and drive outcomes in a matrix organization.
- Strong interpersonal & presentation skills, effective team building & problem-solving abilities.
Additional Information
Relocation Assistance Provided: No
#LI-Remote - This is a remote position