Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.

Job Summary:
Join the Subscription and Billing Services Management team of Cat Digital as a Digital Product Manager. Oversees the day-to-day activities and staff supporting backlog refinement, requirements definition and business validation for the subscription and billing suite of software products.  The Product Manager collaborates with Business Analysts, Product Owners, System Engineering, Data and Analytics Architects, Program Management & Dealers.

What You Will Do:

• Manages prioritization of issues, enhancements, and associated feature elaboration for the team Accountable for delivery of requirements that enable maximum product value with right-size solutions.
• Accountable for business sign-off of new functionality introduced to the product to ensure application quality standards are maintained
• Partners with the business and marketing to position and promote supported and planned products.
• Works closely with product owners to understand and contribute to the product vision and backlog
• Coordinates with IT to ensure new features are developed and deployed on schedule, fulfilling requirements and within budget
• Interfaces with users to monitor and analyze product performance and customer satisfaction
   

What You Will Have:

• Decision Making and Critical Thinking: Expert knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Software Change Request Management: Extensive knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.
• Software Product Business Knowledge: Extensive knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
• Software Product Management: Extensive knowledge of software product management; ability to operate and manage software product development projects at all stages of the product development lifecycle.

Considerations for Top Candidates:

• Experience managing people, with demonstrated ability building trust, fostering communication, setting clear expectations and deadlines, conducting performance reviews and motivating, developing and empowering teams.
• Expertise with subscription and billing software product management or engineering
• Extensive knowledge of software product management; ability to operate and manage software product development projects at all stages of the product development lifecycle (typically, 8+ years of professional experience and 5+ years as a Product Owner or related role using Agile methodology)
• Proven experience leading a technical team while simultaneously managing multiple projects
• Experience managing projects using Agile software tools such as DevOps/VSTS, Aha!
• Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.
• Working knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products.
• Extensive knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
• Experience working with onshore/offshore team model
• Knowledge of the software development lifecycle
• Background in Information Technology
• Product Owner certification (CSPO from Scrum Alliance)

What You Will Get:

Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.

Additional Information:

This position has the option to be based out of either our Chicago, IL; Peoria, IL, Dallas, TX or Westminster, CO offices with a flexible hybrid work environment.

#LI-Hybrid

#BI (used to post on Built In Chicago)

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Summary Pay Range:

$123,480.00 - $185,280.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Annual incentive bonus plan*

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

*Subject to annual eligibility and incentive plan guidelines.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

August 16, 2024 - September 1, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.     

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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