Industrial Refrigeration North America is seeking a qualified Learning Designer/Program Manager. This remote position requires travel across North America to collaborate with internal teams and deliver training courses to customers. This position is not eligible for Visa sponsorship

What You Will Do:

• Partner with Stakeholders to develop and maintain technical training curriculum and presentation materials

• Immerse yourself in the end-to-end process of identifying a business need, partnering with sponsors to design training and ensuring effective learning gets delivered to audiences, small and large

• Update and manage training materials on the company learning management system

• Serve as the subject matter expert for industrial refrigeration equipment, controls, and operations

• Investigate new opportunities and develop effective training that is impactful and inventive

• Align your ingenuity and innovative ideas with the global strategic plan of the business, along with new product launches and roadmaps

• Learn on a day-to-day basis about how Johnson Controls products and technology support our customers’ business objectives and are propelling the industry forward

• Support our new hire onboarding process by helping design, maintain and teach content!

How You Will Do It:

• Collaborate with internal subject matter experts to design intuitive and creative learning material

• Align training materials with product launches and business strategies

• Utilize online resources to gain knowledge of how to teach adult learners

• Partner with leaders in the industrial refrigeration business to identify and respond to their biggest challenges and goals with innovative learning solutions

• Act as an internal consultant to combine multiple perspectives into holistic solutions that maximize the impact to the business

• Maintain current knowledge of trends and issues in learning design, training, and sales enablement

• Understand technology to effectively design your learning support tools

What We Look For:

Required

• Minimum 5+ years of technical experience in Industrial Refrigeration Controls, Equipment, and/or system operation

• Very strong aptitude for computer skills

• Ability to develop effective presentations

• Proficiency in explaining things to technical and non technical audiences

• Ability to travel 25% for customer training and industry trade shows

• Excellent oral, written, and presentation skills

• Has personal ethics, does quality work and has a positive attitude

Preferred Qualifications:

• Strong connections with industrial refrigeration contractors in the US

• Positive, proactive attitude

• Advanced computer skills, including MS Office and e-learning tools

• Experience in operating a refrigeration system within a Cold Storage or Processing plant

If you have a passion for industrial refrigeration and a knack for creating engaging training programs, we’d love to hear from you!