Hours:

35 hours per week

Closing Date:

Fri, 6 Sept 2024

We are seeking a Chief of Staff to join our Home Financing leadership team who will provide thought leadership in the mortgage market and influence the outcomes of the business and accelerate our impact within the housing market.

We’re championing change and our long-term commitment is to enable more people to access safe, affordable housing, particularly first time buyers.

Who Are We?

Not just another building society. Not just another job.

We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.

Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.

Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.

What’s In It For You?

Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.

We have a range of other benefits available to you including;

• Annual discretionary bonus scheme
• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
• Holiday trading scheme allowing the ability to buy and sell additional annual leave days
• Matching employer pension contribution (up to 10% per annum)
• Colleague mortgage (conditions apply)
• Salary sacrifice scheme for hybrid & electric car
• A commitment to training and development
• Private medical insurance for all our colleagues
• 3 paid volunteering days per annum
• Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
• We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

What Will You Be Doing?

You will be a strategic and trusted adviser to the Homes CEO influencing and supporting the delivery of Homes' short and long-term goals.

• Critical friend and sounding board to the CEO on all aspects of their role, including asking questions, interrogating decisions, and bringing a different perspective.
• Act as interface and support preparedness of CEO (including briefings) for key meetings and with external partners and regulatory bodies.
• Own key CEO deliverables and make space for the leader to focus on the most important things ensuring they are always prepared.
• Gather information from across the organisation, assess it, control the information flow and the translation of it to the CEO, senior leaders and wider stakeholders.
• Lead on ongoing development and embedding of operating model for Homes.
• Lead orchestration of governance and operating cadence for Homes to facilitate leadership team effectiveness and maximise efficiency of the Homes decision making process.
• Create, track and assess Homes’ performance and strategic KPI’s against defined plans, ensuring alignment with corporate plan and agreed strategic initiatives.
• Monitor conduct and operational risks for Homes and helping the CEO and senior leaders navigate through uncertainty and risk as well as ensuring emerging risks are mitigated.
• Ensure robust management of all risks (incl. strategic risks) so that business plans, practices and policies pay due regard to those through prudent management.
• Drive a culture of operational excellence through continuous improvements, rigorous governance and effective risk oversight.
• Assist the CEO in creating and delivering the desired culture (including a forward-looking risk culture).
• Oversee the review of SMF responsibilities and accountabilities across the Homes leadership team, including CEO’s regulatory return oversight.

What Do We Need From You?

• Strong leadership, influencing and interpersonal skills, emotional intelligence, confidence and integrity
• Organisational and political intelligence with an ability to work under pressure
• Customer focused and strong commercial acumen
• Nimble business mind, focused on developing creative solutions
• Strong project management skills, including goal-setting, critical thinking and forward-planning
• Strategic thinking and problem solving
• Versatile abilities and extreme dedication to efficient productivity
• Extensive knowledge of the Financial Services industry, governance and regulatory framework required to operate effectively and compliantly
• Knowledge of financial forecasting and planning
• Experience in a business management or executive role. Commercial, Finance or Marketing background
• Experience dealing and influencing senior executives and third parties
• Experience in organising and directing multiple teams and departments, planning and leading strategic initiatives