The Basics: 

At Tanium, our Customer Success Interns have the opportunity to learn valuable, real-world experience from the world’s leading customer success organization--responsible for helping the largest organizations on the planet achieve unprecedented visibility and control over the most complex environments in the world. Operating in a highly collaborative team environment, interns will work closely with an assigned 1:1 mentor and other interns on a summer project contributing to our team’s success. A Customer Success Intern can look forward to partnering with senior team members to support customer value realization and use data and qualitative feedback to decide how best to engage resources to drive desired results.   

This is a hybrid position based out of Tanium's Addison, TX office. 

The hourly rate for this internship is $27 per hour. This hourly rate is an estimate for what Tanium will pay an intern. The actual rate offered may be adjusted based on a variety of factors, including but not limited to, education, skills, training, and experience. In addition to an hourly rate, interns will be eligible for a housing stipend, 401k matching, and a monthly allowance for communications reimbursement.  

What you’ll do: 

• Ensure successful business outcomes for customers that lead to world-class retention and expansion for Tanium by collaborating with an account team of Sales, Solution Engineers, Domain Architects, and more  
• Work with senior team members to understand the unique complexity and segmentation of the customers Tanium serves and create the best path to full Tanium platform adoption and expansion, leveraging your understanding of not only the customer’s environment but also insights as to how to overcome obstacles to implement new technologies  
• Identify where Tanium can be further integrated into customer business processes and controls to increase ROI and expand into new solution areas  
• Support strategically focused Executive Business Reviews, alongside Sales, Solution Engineers, and wider account team members  
• Work with senior team members to build, manage and maintain strong relationships with customers, peers and partners  
• Undergo detailed training in the Tanium platform with the opportunity to become Tanium certified   
• Collaborate with your mentor and other interns  
• Own a project designed to support our Customer Success efficiency and effectiveness  
• Train in top-quality customer-facing sales and presentation skills  
• Shadow our full-time Customer Success Managers in their day-to-day operations

We’re looking for someone who is: 

• Authorized to work in the U.S. now and in the future
• Available to work full-time from June 9, 2024 to August 15, 2024
• Currently enrolled Bachelor's degree candidate, ideally with a 3.5+ GPA
• Graduating Spring 2026 or Fall 2025  
• Able to demonstrate consulting and project management skills  
• Able to demonstrate working knowledge of endpoint technology   
• Able to demonstrate critical thinking skills  
• Skilled at written and verbal communication
• Naturally team-oriented with a mission-first attitude  
• Excited to learn new technology    

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visit www.tanium.com and follow us on LinkedIn and X. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most. Interns and other Tanium contractors are eligible for VTO after 90 days of employment. 

 

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