Posted:
9/12/2024, 5:25:11 AM
Location(s):
Pennsylvania, United States ⋅ Philadelphia, Pennsylvania, United States
Experience Level(s):
Internship
Field(s):
Business & Strategy ⋅ Sales & Account Management
Workplace Type:
On-site
Job Summary
This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.Job Description
Program Overview
Discover opportunities designed to set your career in motion! The Comcast internship/co-op program will help you cultivate meaningful relationships, develop strong interpersonal and business skills, gain exposure to the day-to-day operations of a Fortune 40 media and technology company, and receive mentorship opportunities to expand your professional network.
This program immerses students into the daily operation of a contemporary media and technology company while working side-by-side with Comcast’s top innovators. The student becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units.
Role Description
Are you passionate Sales & data analytics?! Do you like big challenges and working within a highly motivated team environment?
As a Comcast Business Sales Reporting & Analytics Intern on the Business Operations & Solutions team, you will be part of the driving force behind world class sales success. Responsible for executing the end-to-end systems setup and onboarding of all new Enterprise Customers as well as ongoing support of Enterprise and supporting systems for the Business Operations and Solutions organization and the broader Comcast Business team. Responsible for accuracy of systems setup and efficient handoff of new contracts, amendments and renewals from Sales to Service delivery. Serves as ultimate QA check for all systems setup and maintenance of MES accounts. Works with Sales, Operations and offshore teams to implement process improvements to ensure overall systems accuracy and efficiency.
What are some interesting problems the student will work on?
In your role you will bridge the gap between Sales and Operations. Partnering with the teams to bridge the gap and ensure we are reporting back on all possible revenue streams.
Where can this student make an impact?
You’ll be working with a best in class Reporting & Analytics team within Comcast Business while we continue to enhance processes and efficiencies!
Job Responsibilities
Responsibilities include but are not limited to:
Responsible for end to end process of onboarding new MES customers into legacy Enterprise systems.
Validate and ensure accuracy for timely handoff to Service Delivery.
Process Serviceability requests for Enterprise and Mid Market oDIA orders.
Work cross functionally with customer and technical support teams to manage escalations and ensure timely and accurate resolution within defined Service Level Agreements.
Other duties and responsibilities as assigned.
Preferred Skills
Strong organizational skills
Communication and willingness to learn the business
Be enthusiastic learnings, users and advocates of our game-changing technology and products.
Win as a team! We make big things happen by working together
Preferred Majors: Business/Data Analytics
Minimum Qualifications and Eligibility Requirements
Currently pursuing a bachelor’s degree from a United States-based college or university
Rising Junior or Rising Senior only (must have a graduation date between Winter 2025- Spring 2027)
Returning to degree-program (for at least a semester) after the completion of the summer internship (meaning, student must be returning to school for Fall 2025 semester before graduating)
Available to work 40 hours per week over the course of the summer program- June 2 through August 15, 2025
Authorized to work in the United States with no current or future sponsorship needs
Available to report in-person to the work location on the job posting (unless virtual offering)
Comcast is an Affirmative Action/EEO employer M/F/D/V
Compensation
Base Pay: $23.00Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
Certifications (if applicable)
Relative Work Experience
0-2 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Website: http://corporate.comcast.com/
Headquarter Location: Philadelphia, Pennsylvania, United States
Employee Count: 10001+
Year Founded: 1963
IPO Status: Public
Last Funding Type: Grant
Industries: Internet ⋅ Telecommunications ⋅ TV ⋅ Video ⋅ Web Hosting