POSITION: Ticket Seller

FACILITY: ASM Global/Pensacola Bay Center

LOCATION: Pensacola, Florida

REPORTS TO: Box Office Manager and/or Supervisor

FLSA STATUS: Part-Time Non-Exempt

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Part-time Ticket Seller position for ASM/Pensacola Bay Center. The Ticket Seller is responsible for ticket sales for shows or events by performing the duties listed below.

MAJOR RESPONSIBILITIES:

Includes the following (other duties may be assigned):

• Opens and/or closes ticket window as required.
• Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
• Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.
• Completes daily ticket sales report. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Manager or Supervisor for audit.
• Handles Will-Call window according to procedures.
• Demonstrates excellent customer service skills; responds promptly to customer needs; responds to requests for service and assistance.
• Ability to work independently and handle most box office questions without assistance.
• Efficiently and courteously answers questions concerning prices, seating, and events.
• Gives information concerning upcoming events.
• Files various records and reports and performs related clerical work as assigned.
• Performs other related duties as assigned by Box Office Manager or Supervisor.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to pass a credit and background screening.
• Must be able to work nights & weekends.

EDUCATION AND/OR EXPERIENCE:

• High school diploma or general education degree (GED).
• Computer and cash handling experience strongly preferred.
• Box office or guest service background preferred. 

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.