Head of Sales

Posted:
11/7/2024, 4:00:00 PM

Location(s):
Kuala Lumpur, Malaysia

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Sales & Account Management

This role is responsible for driving the sales and business development of Manulife Labuan’s (MILL) HNW business, distributing our USD HNW insurance products via partner banks , Brokers as well as other channels.

Position Responsibilities:

  • Drive & deliver MILL sales targets

  • Nurture & develop distribution relationships, with distribution partners’ management staff as well as key sales staff / referrers to generate sales & referrals

  • Training & coaching of distribution partners’ sales staff, including supporting client events, joint sales and/or customer engagement (where needed)

  • Manage & engage internal stakeholders (e.g. product, pricing, underwriting, operations) in case management, particularly as it relates to complex cases which may require custom pricing and/or special considerations to get the case issued

  • With support from Partnership Distribution Development team, design and execute sales campaigns and operationalization of distribution partners’ requirements

  • With support from other departments, responsible for hand-holding & case management for complex cases, including securing internal approvals for custom pricing, underwriting requirements etc.

  • Coach and develop team

Required Qualifications:

  • Degree in Business or any discipline

  • Preferably with minimum 10 years in sales management role in the financial services industry, preferably in the HNW segment and/or serving HNW/affluent customers

  • Ideally having experience working with/for HNW brokers

  • Strong product & technical knowledge in HNW propositions & distribution, with high willingness to adapt and learn

  • Individual with leadership and management experience in leading a team

  • Evidence of strong communication skills, conceptual thinking skills, planning/project planning & management skills

  • Self-motivated and ability to work independently with high sensitivity to timelines

  • Proficient in Microsoft Office Software (Word, Excel, Power Point)

Preferred Qualifications:

  • Certified Financial Planner (CFP), RFP and other relevant certifications would be advantageous but not required

When you join our team:

  • We’ll empower you to learn and grow the career you want.

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid