Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Join Us as a Operations Strategy Lead – Make an Impact at the Forefront of Innovation

Ideal candidate will have experience in internal medicine indications including GI/GU, Women's Health, Dermatology, Rheumatology, Immunology, Liver. Experience in Cell/Gene therapy or Cardiovascular would be optimal. 
 

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

The Operations Strategy Lead directly impacts the overall success of the request for proposal (RFP) development process from receipt through client decision through the development, leadership and ownership of operational strategies, bid defense, and accountability for all related operational proposal deliverables, resulting in an increased RFP hit rate, and positive business growth. Leverages all opportunities to achieve targets while enhancing customer relations. Primarily responsible for RFPs and supplemental documents for complex, multi-region, multi-service clinical development projects/programs, complex RFI's, partnership and prospective selling initiatives and related client deliverables.

This role can be fully remote in the countries listed or office based/hybrid.

We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years.

What You'll Do:

• Develop the operational strategy that aligns with the commercial win strategy to maximize RFP hit rates and drive business growth for the assigned TU or TA. Determines the key operational messages for the proposals.

• Manage the RFP process with key stakeholders to meet proposal deliverable timelines.

• Manage RFPs with a turnaround time of 10 days or less, requiring exceptional flexibility and agility. The ability to manage multiple high-priority tasks simultaneously and make key decisions based on limited information is crucial. Responsiveness and adaptability are essential to meet the dynamic needs of the team and clients.

• Ensure budgets accurately reflect operational strategy and manages operations proposal deliverable in order to achieve PPD profitability targets.

• Collaborate with therapeutic and cross functional leadership team to assess success and profitability and ability to execute to plan, assessing process and bidding algorithms.

• Drive the development of the operations segment of the proposal deliverable within prescribed timelines, disseminates operational strategy to proposal team and develops KPI's, ensuring a successful operations segment of the deliverable.

• Partner with Clinical operations, Commercial organization and medical advisory team to enhance proposal efficiency management in order to decrease COS.

• Direct operations escalation process and advises commercial strategy team.

• Assess cross functional satisfaction and recommends future actions to ensure the overall success of the process and outcomes.

• Recommend and implements revisions for Clinical Operations post-award to successfully execute proposal.

Education and Experience Requirements:

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 15+ years’) or equivalent combination of education, training, & experience.

Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.

Knowledge, Skills, Abilities:

• Proven leadership skills in a matrixed environment; proven ability to effectively influence executive team members relative to contribution to client deliverables

• Comprehensive understanding of the clinical project management, the business organization and functional areas and business strategy

• Strong relationship management skills and strong commercial acumen

• Ability to work in a high pressure/time sensitive environment including the ability to handle multiple issues on multiple projects simultaneously

• Expertise in proposal development and demonstrated strategic planning skills

• Strong organizational agility, negotiation skills, and demonstrated drive for results

• Proven ability to build peer relationships and effective teams with demonstrated global and cultural awareness

• Effective coaching, persuasion and mentoring skills

• Excellent analytical skills, oral and written communications, strong attention to detail, prioritization and time management proficiencies

• Comprehensive understanding of sponsor/CRO business practices and advanced knowledge of operational/financial practices, SOPs, GCPs, and FDA/ICH guidelines with the ability to analyze and evaluate processes and procedures

Why join us?
When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference.

Apply today to help us deliver tomorrow’s breakthroughs.